At a Glance
- Tasks: Manage customer accounts through legal processes and prepare essential documentation.
- Company: Join RECfinancial, a dynamic company with a focus on customer service.
- Benefits: Enjoy a competitive salary, hybrid working, and additional perks.
- Other info: Part-time role with flexible hours and opportunities for growth.
- Why this job: Make a difference by supporting customers in sensitive situations while developing your skills.
- Qualifications: Experience in admin or customer service, strong organisational and communication skills.
The predicted salary is between 27500 - 27500 £ per year.
RECfinancial are currently working with our client to recruit a Part Time Assistant Litigation Administrator.
This opportunity is commutable from all areas of Leicestershire, along parts of Nottinghamshire.
The role
- Managing customer accounts through the litigation and legal recovery process.
- Preparing and maintaining legal documentation and account records.
- Liaising with external enforcement agents and other third-party partners.
- Maintaining accurate ledger balances and bad debt provisions.
- Processing insurance and insolvency claims in accordance with company policies.
- Responding to customer and stakeholder enquiries via telephone and email.
- Handling complex and sensitive customer cases, including supporting vulnerable customers.
- Processing invoices and associated documentation to ensure timely payment.
- Attending court hearings where required to support legal proceedings.
- Ensuring all work is completed in line with relevant legislation, company policies, and service standards.
- Required experience
- Previous experience in an administrative, legal support, collections, litigation, or customer service role.
- Excellent organisational skills and strong attention to detail.
- The ability to manage multiple priorities while maintaining accuracy.
- Strong written and verbal communication skills.
- Confidence dealing with customers and external stakeholders in a professional manner.
- Good IT skills, including experience using Microsoft Office and case or account management systems.
- A proactive approach to problem-solving and continuous improvement.
- On offer
- Salary £27,500 bonus
- Permanent / Part Time (20 hours per week) / Hybrid working
- plus other benefits
If you're organised, customer-focused, and enjoy working in a fast-paced environment, RECfinancial would love to hear from you.
#J-18808-Ljbffr
Assistant Litigation Controller Part Time in Syston employer: Rec Financial
Rec Financial is an excellent employer that prioritises employee growth and development, offering a supportive work culture where mentorship is key. With the flexibility of hybrid working and generous benefits such as 34 days of holiday and a competitive salary, employees in Leicestershire can thrive both professionally and personally while contributing to a dynamic payroll team.
