Payroll Manager

Overview

RECfinancial are shortlisting for a well‑established Leicestershire‑based organisation that is recruiting an experienced Payroll Manager on a permanent full‑time basis.

This role is ideal for someone currently working in payroll, particularly from an advisory point of view, and will report to the HR/Office Manager.

Applicants should be able to commute from Leicester, Whetstone, Blaby, Enderby or greater Leicestershire.

Key Responsibilities

• Be the go‑to payroll expert for all clients.
• Maintain exceptional service standards and manage client expectations.
• Lead onboarding, including system setup, data migration and process design.
• Deliver software demos and provide support.
• Build trusted, long‑term client relationships and resolve complex queries.
• Own payroll delivery and oversee multiple payroll cycles (weekly, fortnightly, monthly).
• Ensure all payrolls are accurate, compliant and delivered on time.
• Review complex calculations (statutory payments, terminations, adjustments).
• Work onsite with clients, resolving payroll issues or acting as cover.
• Manage annual fee reviews and pricing discussions with confidence.

Qualifications & Experience

• Proven experience in a Payroll Manager or Senior Payroll position.
• Strong technical knowledge of UK payroll and HMRC legislation.
• Experience managing a team and multiple client payrolls.
• Excellent client‑facing communication skills.
• Commercial awareness and the ability to manage fees and client relationships.
• A proactive leader who enjoys improving processes and developing people.

Benefits

• Competitive market‑rate salary.
• Performance development.
• Hybrid working option.
• Open‑plan office space.
• Free on‑site parking.
• 25 days’ holiday.

Eligibility

We are unable to accept applications from candidates without UK experience and we do not sponsor.