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For Companies At a Glance
- Tasks: Support clients by sourcing parts, processing orders, and providing top-notch customer service.
- Company: Join Rebound Electronics, a leader in diverse industries like aerospace and automotive.
- Benefits: Gain valuable experience, training, and opportunities for career progression.
- Other info: Work full-time with flexible training options and a supportive team culture.
- Why this job: Kickstart your career in a dynamic environment with real impact on customer satisfaction.
- Qualifications: Eager learners with strong communication skills and a passion for customer service.
The predicted salary is between 800 - 1400 £ per month.
Join Rebound Electronics as a Business Support Apprentice and support our client base across diverse industries. We support clients from a range of industries and sectors including aerospace & defence, audio visual, automotive, cloud datacentres, energy, industrial, medical, and transportation.
Key points
- We are keen to support the ongoing training and development of the team.
- There is an opportunity for career progression for an apprentice who is eager to achieve and succeed in their role.
Key responsibilities & accountabilities
- Liaising with suppliers to source parts for customers.
- Generate and process sales quotations.
- Generate and process sales purchase orders.
- Provide general administrative support to the sales team.
- Liaise internally to optimise quality of service, business growth and customer satisfaction.
- Liaise internally to resolve issues with both customers and suppliers, including, when required, any financial issues.
- Provide customer support, representing the Company in a professional manner at all times.
- Liaise with suppliers to obtain pricing and delivery schedules.
- Expedite purchase orders and record shipping details and delivery schedules.
- Ensure all sales administration is completed to a high standard and in a timely manner.
The apprentice will work towards the Business Administrator Level 3 Standard. They will attend training either at WBTC offices in Newbury or remotely one day a month, and have a monthly training and review meeting.
Working hours
- Monday to Thursday 9:00am – 5:30pm, Friday until 5pm.
Seniority level Internship
Employment type Full-time
Job function Information Technology
Industries Administrative and Support Services
Business Support Apprentice (Customer Service and Sales) in London employer: Rebound Electronics
Contact Detail:
Rebound Electronics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Apprentice (Customer Service and Sales) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on common questions related to customer service and sales, and make sure you can showcase your problem-solving skills.
✨Tip Number 3
Research the company! Get to know Rebound Electronics and their clients. Understanding their industries will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining the team at Rebound Electronics. Don’t miss out!
We think you need these skills to ace Business Support Apprentice (Customer Service and Sales) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Apprentice role. Highlight any relevant experience or skills that match the job description, like customer service or administrative tasks. We want to see how you can contribute to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you're a great fit. Don’t forget to mention your eagerness to learn and grow with us at Rebound Electronics.
Show Off Your Communication Skills: Since this role involves liaising with suppliers and customers, make sure your written application showcases your communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Rebound Electronics
✨Know Your Stuff
Make sure you understand the role of a Business Support Apprentice. Familiarise yourself with the key responsibilities like liaising with suppliers and generating sales quotations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves customer support, think of examples from your past experiences where you've provided excellent service. Be ready to discuss how you handled difficult situations or resolved issues, as this will demonstrate your ability to represent the company professionally.
✨Ask Smart Questions
Prepare a few thoughtful questions about the company and the role. This could be about their approach to customer satisfaction or how they support career progression for apprentices. It shows you're engaged and eager to learn more about the opportunity.
✨Practice Makes Perfect
Conduct mock interviews with friends or family to practice your responses. Focus on articulating your thoughts clearly and maintaining a positive attitude. The more comfortable you are speaking about your skills and experiences, the better you'll perform during the actual interview.