At a Glance
- Tasks: Support enterprise networking environments and troubleshoot complex issues.
- Company: Join one of the UK's largest Managed Service Providers.
- Benefits: £37,000 salary, 25 days' holiday, private medical insurance, and wellbeing support.
- Other info: Collaborative team environment with excellent career progression opportunities.
- Why this job: Develop your technical skills while making a real impact in networking.
- Qualifications: Experience as a 2nd Line Network Engineer and strong troubleshooting skills.
The predicted salary is between 40000 - 45000 £ per year.
Birmingham (4 Days in the Office) | £37,000 + Benefits
We're recruiting on behalf of one of the UK's largest Managed Service Providers, looking to add an experienced
2nd Line Network Engineer to its growing Service Operations team.
This is a hands-on technical role supporting enterprise networking environments across a broad customer base.
You'll work with a wide range of Cisco networking and security technologies, providing advanced troubleshooting, resolving complex incidents, and acting as a key escalation point while delivering an exceptional customer experience.
Why Apply
- Enterprise networking
- Support complex customer environments across routing, switching, wireless and security.
- Varied technology stack
- Work with Cisco, Juniper, F5, Meraki, Fortinet, Palo Alto and more.
- Technical challenge
- Diagnose and resolve complex networking issues while developing your technical expertise.
- Career development
- Ongoing training, learning opportunities and genuine progression within one of the UK's largest MSPs.
- Collaborative team
- Join an experienced Service Operations team with plenty of technical support around you.
- Excellent benefits
- 25 days' holiday (rising with service), private medical insurance, wellbeing support and ongoing professional development.
What we're looking for
Must have worked for an IT Solutions provider, IT Reseller, IT VAR, or MSP?
- Previous experience as a
2nd Line Network Engineer, Network Support Engineer or Network Engineer .
- Strong hands-on experience supporting enterprise networking environments .
- Experience with
Cisco Routing & Switching , wireless technologies and network troubleshooting.
- Knowledge of
VLANs, VPNs, firewalls and network security .
- Strong troubleshooting skills with the ability to manage incidents through to resolution.
- Excellent communication skills and a customer-focused approach.
- #J-18808-Ljbffr
Network Support Engineer employer: Reboot Recruit
As a leading IT solutions provider in Hemel Hempstead, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our employees benefit from comprehensive training programs and clear pathways for career advancement, ensuring personal and professional growth. With a focus on work-life balance and a supportive team environment, we offer a rewarding experience for those looking to make a meaningful impact in the IT industry.
StudySmarter Expert Advice🤫
We think this is how you could land Network Support Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Reboot Recruit values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Reboot Recruit might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Reboot Recruit!
✨Direct Apply to Reboot Recruit
Let's not forget to apply directly through the Reboot Recruit website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Network Support Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Reboot Recruit.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Reboot Recruit. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Reboot Recruit
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
