At a Glance
- Tasks: Support enterprise networking environments and troubleshoot complex issues.
- Company: Join one of the UK's largest Managed Service Providers.
- Benefits: £37,000 salary, 25 days' holiday, private medical insurance, and wellbeing support.
- Other info: Collaborative team environment with excellent career progression opportunities.
- Why this job: Develop your technical skills while making a real impact in networking.
- Qualifications: Experience as a 2nd Line Network Engineer and strong troubleshooting skills.
The predicted salary is between 40000 - 45000 £ per year.
Birmingham (4 Days in the Office) | £37,000 + Benefits
We're recruiting on behalf of one of the UK's largest Managed Service Providers, looking to add an experienced
2nd Line Network Engineer to its growing Service Operations team.
This is a hands-on technical role supporting enterprise networking environments across a broad customer base.
You'll work with a wide range of Cisco networking and security technologies, providing advanced troubleshooting, resolving complex incidents, and acting as a key escalation point while delivering an exceptional customer experience.
Why Apply
- Enterprise networking
- Support complex customer environments across routing, switching, wireless and security.
- Varied technology stack
- Work with Cisco, Juniper, F5, Meraki, Fortinet, Palo Alto and more.
- Technical challenge
- Diagnose and resolve complex networking issues while developing your technical expertise.
- Career development
- Ongoing training, learning opportunities and genuine progression within one of the UK's largest MSPs.
- Collaborative team
- Join an experienced Service Operations team with plenty of technical support around you.
- Excellent benefits
- 25 days' holiday (rising with service), private medical insurance, wellbeing support and ongoing professional development.
What we're looking for
Must have worked for an IT Solutions provider, IT Reseller, IT VAR, or MSP?
- Previous experience as a
2nd Line Network Engineer, Network Support Engineer or Network Engineer .
- Strong hands-on experience supporting enterprise networking environments .
- Experience with
Cisco Routing & Switching , wireless technologies and network troubleshooting.
- Knowledge of
VLANs, VPNs, firewalls and network security .
- Strong troubleshooting skills with the ability to manage incidents through to resolution.
- Excellent communication skills and a customer-focused approach.
- #J-18808-Ljbffr
Network Support Engineer employer: Reboot Recruit
As a leading IT solutions provider in Hemel Hempstead, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our employees benefit from comprehensive training programs and clear pathways for career advancement, ensuring personal and professional growth. With a focus on work-life balance and a supportive team environment, we offer a rewarding experience for those looking to make a meaningful impact in the IT industry.
