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- Tasks: Manage application operations and ensure systems run smoothly in a dynamic retail environment.
- Company: Join a leading UK retailer where tech drives customer experience.
- Benefits: Competitive salary, supportive culture, and growth opportunities in tech.
- Other info: Collaborative team focused on continuous improvement and innovation.
- Why this job: Make a real impact on digital transformation with cutting-edge technology.
- Qualifications: Experience with middleware, APIs, and Azure DevOps is essential.
The predicted salary is between 35000 - 40000 £ per year.
Join a leading UK retailer where technology underpins every aspect of customer experience and business performance. In this role, you’ll take ownership of application operations across core business systems, including Microsoft Business Central and integrated platforms, ensuring data, processes, and integrations remain stable, secure, and high‑performing.
You’ll manage middleware and API connectivity, oversee service tickets, support project delivery in Azure DevOps, and drive continuous improvement within a collaborative technology team.
What’s on offer:
- Full‑time office‑based role with a supportive, growth‑focused technology environment
- Exposure to modern cloud and integration platforms
- Opportunities to contribute to digital transformation initiatives within one of the UK’s most respected retail brands
What we’re looking for:
- Experience managing middleware or integration platforms and APIs, with an understanding of payloads, authentication, and data flows
- Hands‑on experience with Azure DevOps for ticket, sprint, and release management
- Knowledge of Microsoft Business Central or Dynamics applications, Microsoft 365, and Excel (lookups, pivot tables, data analysis)
- Understanding of service management principles (incident, problem, change control)
- Analytical, organised, and collaborative approach with strong problem‑solving and documentation skills
If you’re an analytically minded, technically capable operations professional who enjoys solving complex system challenges and improving the way technology supports the business, this role offers the ownership, exposure, and collaboration to make a real impact in a dynamic retail environment.
Application Support Analyst employer: Reboot Recruit
Contact Detail:
Reboot Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to application support. We recommend doing mock interviews with friends or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or a project that highlights your experience with middleware, APIs, and Azure DevOps. This will give you an edge and demonstrate your hands-on capabilities to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Application Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with middleware, APIs, and Azure DevOps. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about application support and how your analytical skills can contribute to our tech team. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex system challenges in the past. We love seeing candidates who can think critically and come up with innovative solutions!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team!
How to prepare for a job interview at Reboot Recruit
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of middleware, APIs, and Microsoft Business Central. Be ready to discuss how you've managed these technologies in the past, as well as any specific challenges you've faced and how you overcame them.
✨Showcase Your Problem-Solving Skills
Prepare examples that highlight your analytical and problem-solving abilities. Think of situations where you identified issues within application operations and how you implemented solutions. This will demonstrate your capability to handle complex system challenges.
✨Familiarise Yourself with Azure DevOps
Since this role involves managing service tickets and project delivery in Azure DevOps, make sure you can talk about your experience with it. Be ready to explain how you've used it for ticket management, sprints, and releases in previous roles.
✨Emphasise Collaboration and Communication
This position requires a collaborative approach, so be prepared to discuss how you've worked effectively within a team. Share examples of how you’ve communicated technical information to non-technical stakeholders, ensuring everyone is on the same page.