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- Tasks: Provide first-line IT support and maintain computers in a creative gaming environment.
- Company: Join Rebellion, a leading independent video game developer with a passion for creativity.
- Benefits: Enjoy 22 days holiday, relocation support, and a relaxed team atmosphere.
- Why this job: Be part of an exciting team that supports game developers and artists.
- Qualifications: Experience in Windows support and a passion for IT is essential.
- Other info: Collaborate with a tight-knit team across multiple studios.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a new IT Technician to join our Service Delivery team! In this role you will provide first‑line support through our service desk, assemble and maintain computers for the business, and engage in exciting project work focused on service delivery. You will be working in our IT Service Delivery team, a tight‑knit group located in five offices, collaborating closely with our broader IT team including Operations, Networking, Security, and Management, as well providing support to the entire Rebellion Group.
This role is based at our Warwick studio, offering a creative and relaxed atmosphere where teamwork drives our success. We can provide a relocation package, including moving assistance, temporary accommodation, and full support to ensure a smooth transition to your new environment.
Responsibilities- Provide support for PCs, laptops and peripherals.
- Install, configure, and troubleshoot operating systems, software, and development tools.
- Support developers and artists with game‑specific applications (e.g., Autodesk tools, Perforce).
- Monitor and maintain studio networks, servers, and storage solutions under senior guidance.
- Manage user accounts, permissions, and security in Active Directory, Office 365, and other systems.
- Assist in setting up and maintaining workstations, build machines, and test hardware (including gaming consoles/dev kits).
- Maintain accurate records of IT assets and licenses.
- Escalate complex issues to senior IT staff or external vendors when required.
- Support on‑site and remote staff to ensure smooth collaboration.
- Professional experience in a Windows desktop support role is desired, especially with Windows 11.
- Professional experience supporting Microsoft 365 (Office 365) applications and services is desired.
- Confident with PC/laptop hardware—installing, upgrading and maintaining devices; Dell experience is an advantage.
- Solid grasp of networking fundamentals (TCP/IP, DNS, DHCP, VPNs).
- A genuine interest in IT and a track record of learning quickly.
- Strong, methodical troubleshooting and problem‑solving skills.
- Able to follow instructions and established procedures with attention to detail.
- Organised and able to prioritise tasks; works well independently and as part of a team.
- 22 days holidays + Christmas closure (typically 4 days)
IT Technician in Royal Leamington Spa employer: Rebellion
Contact Detail:
Rebellion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician in Royal Leamington Spa
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up local meetups. The more people you know, the better your chances of landing that IT Technician role!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your tech abilities. Whether it's a blog about troubleshooting tips or a video showcasing your setup, let your passion for IT shine through!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications. A quick email or message can show your enthusiasm and keep you on their radar. Plus, it gives you a chance to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Check out our website for openings! We’re always looking for talented individuals to join us at Rebellion. Applying directly through our site not only shows your interest but also helps us get to know you better!
We think you need these skills to ace IT Technician in Royal Leamington Spa
Some tips for your application 🫡
Show Your Passion for IT: Let us see your enthusiasm for technology! In your application, share any personal projects or experiences that highlight your love for IT. We want to know what drives you and how you stay updated with the latest trends.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored to the IT Technician role. Highlight relevant experience, especially with Windows 11 and Microsoft 365. We appreciate when candidates take the time to connect their skills to our needs!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We love a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Rebellion
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 11 and Microsoft 365 applications. Be ready to discuss your experience with troubleshooting, installing, and maintaining hardware, especially if you've worked with Dell products. This will show that you're not just familiar with the tech but can also handle it under pressure.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled tricky IT issues in the past. Think about specific situations where you had to troubleshoot a problem or support a colleague. This will demonstrate your methodical approach and ability to think on your feet, which is crucial for the role.
✨Get Familiar with Their Projects
Do a bit of research on Rebellion's games and projects. Understanding their work will help you connect your skills to their needs, especially when discussing how you can support developers and artists with game-specific applications. It shows genuine interest and enthusiasm for the company.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, or the tools they use. This not only shows your interest in the role but also helps you gauge if the company culture aligns with what you're looking for. Plus, it gives you a chance to engage with your interviewers on a deeper level.