IT Technician - Service Desk & Studio IT (Relocation)

IT Technician - Service Desk & Studio IT (Relocation)

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Rebellion

At a Glance

  • Tasks: Provide first-line IT support and manage user accounts in a dynamic gaming environment.
  • Company: Leading video game development company known for creativity and innovation.
  • Benefits: Competitive salary, creative workspace, and personal development opportunities.
  • Why this job: Join a passionate team and contribute to exciting gaming projects.
  • Qualifications: Experience in Windows desktop support and hardware troubleshooting.

The predicted salary is between 30000 - 40000 £ per year.

A prominent video game development company in the UK is seeking an IT Technician to join their Service Delivery team. The role involves providing first-line support, managing user accounts, and assisting in various IT projects.

The ideal candidate will have experience in Windows desktop support and a strong grasp of hardware troubleshooting.

The company offers competitive benefits, a creative working environment, and opportunities for personal development.

IT Technician - Service Desk & Studio IT (Relocation) employer: Rebellion

Rebellion is an exceptional employer that fosters a creative and collaborative work culture, allowing you to thrive as a Remote Experienced/Senior DevOps Engineer. With opportunities for professional growth and a supportive team environment, you'll play a vital role in shaping the future of gaming while enjoying benefits like a relocation package and flexible working arrangements from our studios in Oxford or Warwick. Join us to make a meaningful impact in a company that values innovation and teamwork!

Rebellion

Contact Details:

Rebellion Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Technician - Service Desk & Studio IT (Relocation)

Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or attend industry events. A friendly chat can open doors and give you insider info about the company culture.

Tip Number 2

Show off your skills in real-time! If you get the chance, ask for a practical test during the interview. It’s a great way to demonstrate your hardware troubleshooting skills and Windows support experience.

Tip Number 3

Prepare for those tricky questions! Brush up on common IT scenarios and how you’d handle them. We want to see your problem-solving skills in action, so think of examples from your past experiences.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace IT Technician - Service Desk & Studio IT (Relocation)

First-Line Support
Windows Desktop Support
Hardware Troubleshooting
User Account Management
IT Project Assistance
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in Windows desktop support and hardware troubleshooting. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or experiences!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our Service Delivery team and how your background makes you a perfect fit for the IT Technician role. Keep it engaging and personal!

Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled IT issues in the past. We love seeing candidates who can think on their feet and provide effective solutions, especially in a fast-paced environment like ours.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Rebellion

Know Your Tech Inside Out

Make sure you brush up on your Windows desktop support skills and hardware troubleshooting techniques. Be ready to discuss specific issues you've resolved in the past, as this will show your practical experience and problem-solving abilities.

Familiarise Yourself with the Company

Do a bit of research on the video game development company. Understand their games, culture, and any recent projects they've launched. This knowledge will help you tailor your answers and demonstrate your genuine interest in joining their team.

Prepare for Common IT Scenarios

Think about common service desk scenarios you might face, like user account management or technical support queries. Practise how you would handle these situations, as it will help you articulate your thought process during the interview.

Showcase Your Team Spirit

Since you'll be part of a Service Delivery team, highlight your teamwork skills. Share examples of how you've collaborated with others in previous roles, especially in IT projects, to show that you're not just a tech whiz but also a great team player.