Retention Sales Consultant / Senior Retention Sales Consultant £27,000 - £32,000 + Bonus
Reassured Ltd is the largest non-advised life insurance intermediary in the UK with established locations in Basingstoke, Portsmouth, Southampton, Bristol and Chester. We launched our new Advised business offering in 2021 and continue to grow our sales and support teams across the entire business this year. We arrange over 15,000 new customer life insurance policies per month with leading sales conversions and customer satisfaction metrics. The business is outbound, B2C sales from internet generated customer enquiries.
Responsibilities
- You will be contacting customers by telephone on receipt of notification of lapsed or cancelled policies (no cold calling)
- Overcoming customer concerns and selling the benefits of our products and services
- Performing fact finds, providing solutions and re-arranging Life Insurance policies for our existing customers over the phone in line with our sales process
- Learning and retaining detailed product knowledge
Knowledge, Skills & Experience
- You will have a successful career in outbound sales and able to demonstrate that you have hit targets
- You will be a good communicator, passionate about sales and ensure that consistent sales results are achieved on a daily basis
- Experience of working to and achieving targets
- Self-motivated
- Motivated by an environment where there is money and material rewards as a goal
- Enjoys selling and likes influencing others and negotiating
- The ability to work in a team
- Prepared to go the extra mile to hit target
- Enjoys working in a fast pace environment
Benefits
What each employee does at Reassured matters. Therefore, we will offer you career development, progression, and company-wide incentives to reflect this. Crucially we believe in developing your career and clearly lay out the path for you to be successful and progress. You will have the opportunity to work within a successful, award winning and growing company.
- Employee Assistance Programme
- Enhanced maternity benefit
- Medical cash plan
- Virtual GP
- Enhanced annual leave with length of service
- Death in service (3x your basic salary)
- Discounted Life Insurance and Critical Illness Cover
- Free parking
- Career mobility
- Apprenticeship opportunities
- Referral scheme (up to £2,400 a year per referral)
- Incentives, including annual trips abroad
How to prepare for a job interview at Reassured
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the life insurance products offered by Reassured Ltd. Familiarise yourself with the benefits and features of these products so you can confidently discuss them during the interview.
✨Showcase Your Sales Success
Prepare to share specific examples from your previous sales roles where you hit targets or overcame customer objections. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Demonstrate Your Communication Skills
As a Retention Sales Consultant, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play common sales scenarios with a friend to get comfortable with overcoming objections and closing deals.
✨Emphasise Teamwork and Motivation
Reassured values teamwork and self-motivation. Be ready to discuss how you've collaborated with others in past roles and what drives you to succeed in a fast-paced sales environment. Show that you're not just about individual success but also about contributing to the team's goals.
