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- Tasks: Manage commission statements and resolve discrepancies while ensuring data accuracy.
- Company: Join Reassured, an award-winning company that values your contributions.
- Benefits: Enjoy enhanced leave, medical plans, and exciting incentives like trips abroad.
- Why this job: Make a real impact by supporting accurate commission processes in a dynamic environment.
- Qualifications: Strong attention to detail, good IT skills, and experience in a fast-paced setting.
- Other info: Be part of a team-focused culture with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Are you highly organised with strong attention to detail and a passion for accuracy? Reassured is looking for a Commission Investigation Officer to join our Finance team in Basingstoke. You will help ensure we receive the correct commission for all products sold and that our records are accurate and complete. This role involves regular contact with insurers and internal teams, making it well suited to someone who enjoys solving problems and working with data.
What you will be doing:
- Managing commission statements, checking payments and resolving discrepancies
- Contacting insurers professionally by telephone and email
- Keeping CRM records accurate and up to date
- Running basic reports to support commission analysis
- Recording clear notes to support audit and data accuracy
- Flagging concerns to the Senior Commissions Investigation Officer
- Meeting agreed service levels and supporting Consumer Duty requirements
What we are looking for:
- Excellent written, verbal and listening communication skills
- Strong attention to detail and accuracy
- Good IT skills including Word, Outlook and Excel
- Ability to build positive working relationships
- Experience working in a fast paced or regulated environment
- Team focused with the ability to achieve individual success
- Insurance knowledge
- Experience using a CRM system
- Power BI experience
Why Reassured?
What you do at Reassured matters. You will be part of a successful, award winning and growing company that values your contribution. We recognise hard work through incentives and offer opportunities to be involved in meaningful and engaging projects.
Benefits include:
- Enhanced annual leave with length of service
- Enhanced maternity leave
- Employee Assistance Programme
- Medical cash plan
- Virtual GP
- Death in service
- Discounted Life Insurance and Critical Illness cover
- Free parking
- Referral scheme worth up to £2,400 per referral
- Incentives including annual trips abroad
If you are detail focused, enjoy investigating and want to support accurate commission processes, we would love to hear from you.
Commission Investigation Officer in Basingstoke employer: Reassured
Contact Detail:
Reassured Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commission Investigation Officer in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to people in the finance and insurance sectors, especially those who work at Reassured. A friendly chat can open doors and give you insider info about the company culture and what they really value.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of commission processes and CRM systems. We want you to show off your attention to detail and problem-solving skills, so think of examples from your past experiences that highlight these abilities.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Commission Investigation Officer position.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. We love seeing candidates who take the initiative to engage directly with us. Make sure your application reflects your passion for accuracy and detail!
We think you need these skills to ace Commission Investigation Officer in Basingstoke
Some tips for your application 🫡
Show Off Your Attention to Detail: When you're writing your application, make sure to highlight your attention to detail. Use specific examples from your past experiences that demonstrate how you've successfully managed data or resolved discrepancies. We love candidates who can showcase their accuracy!
Communicate Clearly and Professionally: Since the role involves regular contact with insurers and internal teams, it's crucial to display your communication skills in your application. Keep your language clear and professional, and don’t forget to proofread for any typos or errors. We appreciate clarity just as much as you do!
Tailor Your Application to Us: Make sure your application speaks directly to the job description. Highlight your relevant experience, especially in finance or insurance, and how it aligns with what we’re looking for. Personalising your application shows us you’re genuinely interested in joining our team at Reassured.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re tech-savvy, which is always a bonus!
How to prepare for a job interview at Reassured
✨Know Your Numbers
As a Commission Investigation Officer, you'll be dealing with a lot of data. Brush up on your Excel skills and be ready to discuss how you've used spreadsheets in past roles. Maybe even prepare a few examples of how you’ve resolved discrepancies or improved accuracy in your previous work.
✨Communicate Clearly
Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely. You might want to prepare for questions about how you would handle difficult conversations with insurers or internal teams, showcasing your professionalism and problem-solving abilities.
✨Show Your Attention to Detail
This job requires a keen eye for detail. During the interview, highlight specific instances where your attention to detail made a difference. Perhaps you caught an error that saved your team time or money. Be prepared to discuss how you ensure accuracy in your work.
✨Familiarise Yourself with CRM Systems
Since experience with CRM systems is a must, make sure you’re comfortable discussing any relevant software you’ve used. If you have experience with Power BI, mention it! Being able to demonstrate your technical skills will show that you’re ready to hit the ground running.