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- Tasks: Manage commission statements and resolve discrepancies while ensuring data accuracy.
- Company: Join Reassured, an award-winning company that values your contributions.
- Benefits: Enjoy enhanced leave, medical plans, and exciting incentives like trips abroad.
- Other info: Be part of a team-focused culture with opportunities for personal growth.
- Why this job: Make a real impact by supporting accurate commission processes in a dynamic environment.
- Qualifications: Strong attention to detail, good IT skills, and experience in a fast-paced setting.
The predicted salary is between 30000 - 40000 £ per year.
Are you highly organised with strong attention to detail and a passion for accuracy? Reassured is looking for a Commission Investigation Officer to join our Finance team in Basingstoke. You will help ensure we receive the correct commission for all products sold and that our records are accurate and complete. This role involves regular contact with insurers and internal teams, making it well suited to someone who enjoys solving problems and working with data.
Responsibilities
- Managing commission statements, checking payments and resolving discrepancies
- Contacting insurers professionally by telephone and email
- Keeping CRM records accurate and up to date
- Running basic reports to support commission analysis
- Recording clear notes to support audit and data accuracy
- Flagging concerns to the Senior Commissions Investigation Officer
- Meeting agreed service levels and supporting Consumer Duty requirements
Qualifications
- Excellent written, verbal and listening communication skills
- Strong attention to detail and accuracy
- Good IT skills including Word, Outlook and Excel
- Ability to build positive working relationships
- Experience working in a fast paced or regulated environment
- Team focused with the ability to achieve individual success
- Insurance knowledge
- Experience using a CRM system
- Power BI experience
Why Reassured?
What you do at Reassured matters. You will be part of a successful, award winning and growing company that values your contribution. We recognise hard work through incentives and offer opportunities to be involved in meaningful and engaging projects.
Benefits include:
- Enhanced annual leave with length of service
- Enhanced maternity leave
- Employee Assistance Programme
- Medical cash plan
- Virtual GP
- Death in service
- Discounted Life Insurance and Critical Illness cover
- Free parking
- Referral scheme worth up to £2,400 per referral
- Incentives including annual trips abroad
If you are detail focused, enjoy investigating and want to support accurate commission processes, we would love to hear from you.
Commission Investigation Officer Finance | Fixed Term Basingstoke employer: Reassured Ltd
Contact Detail:
Reassured Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commission Investigation Officer Finance | Fixed Term Basingstoke
✨Tip Number 1
Network like a pro! Reach out to people in the finance and insurance sectors, especially those who work at Reassured. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of commission processes and CRM systems. We want to see that you’re not just detail-oriented but also passionate about accuracy and problem-solving.
✨Tip Number 3
Show off your communication skills! Whether it’s through email or phone calls, practice how you present yourself. Remember, you’ll be liaising with insurers and internal teams, so clarity is key.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Commission Investigation Officer Finance | Fixed Term Basingstoke
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your attention to detail and problem-solving skills. We want to see how your experience aligns with the role of Commission Investigation Officer, so don’t hold back on showcasing relevant examples!
Show Off Your Communication Skills: Since this role involves regular contact with insurers and internal teams, it’s crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect this ability.
Highlight Your IT Proficiency: We’re looking for someone with good IT skills, especially in Word, Outlook, Excel, and CRM systems. Make sure to mention any relevant software experience you have, as this will show us you’re ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Reassured Ltd
✨Know Your Numbers
Since the role involves managing commission statements and resolving discrepancies, brush up on your numerical skills. Be prepared to discuss how you've handled data accuracy in previous roles, and maybe even bring examples of reports you've run or issues you've resolved.
✨Communication is Key
You'll be contacting insurers and internal teams regularly, so practice your communication skills. Think about how you can convey complex information clearly and concisely. Consider preparing a few scenarios where you successfully communicated with stakeholders to resolve issues.
✨Show Your Organisational Skills
This position requires strong organisational abilities. Prepare to discuss how you manage your workload and keep records accurate and up to date. You might want to share specific tools or methods you use to stay organised, especially if they relate to CRM systems or Excel.
✨Demonstrate Problem-Solving Abilities
As someone who enjoys solving problems, think of examples where you've tackled challenges in a fast-paced environment. Be ready to explain your thought process and how you approach problem-solving, particularly in relation to commission processes or data discrepancies.