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For Companies At a Glance
- Tasks: Engage with customers to explain their life insurance policies and benefits.
- Company: Join Reassured Ltd, the UK's largest non-advised life insurance intermediary.
- Benefits: Enjoy a competitive salary, bonus opportunities, and hybrid work options after probation.
- Why this job: Be part of a growing team that values customer service and satisfaction.
- Qualifications: Excellent communication skills and a passion for helping others are essential.
- Other info: Full-time office-based role with potential for hybrid work after probation.
The predicted salary is between 22000 - 26000 £ per year.
Processing Consultant – Basingstoke Full time, office based (hybrid option after probation) £22,000 – £26,000 basic salary + bonus Reassured Ltd is the largest non-advised life insurance intermediary in the UK with established locations in Basingstoke, Portsmouth, Southampton, Manchester, Bristol and Chester. We launched our new Advised business offering in 2021 and continue to grow our sales and support teams across the entire business this year. We arrange over 15,000 new customer life insurance policies per month with leading sales conversions and customer satisfaction metrics. The business is outbound, B2C sales from internet generated customer enquiries. The role of the Processing Consultant is to make contact with and ensure new and existing policy holders understand their policy fully and make use of any added benefits which their insurer provides. In addition to this they will liaise with customers and insurance companies to ensure any additional information required by the insurer is obtained and the underwriting process is as efficient as possible. The ideal person will pride themselves on delivering an excellent level of customer service in all they do. A clear communicator, they will be confident at dealing with queries on the telephone to ensure that our customers get the best service. Key Responsibilities Contact all new customers to e…
Processing Consultant employer: Reassured Limited
Contact Detail:
Reassured Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Processing Consultant
✨Tip Number 1
Familiarize yourself with the life insurance industry and the specific products offered by Reassured Ltd. Understanding the basics of life insurance policies will help you communicate effectively with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves dealing with customer queries, being able to convey information clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Research common customer concerns in the life insurance sector. Being prepared to address these issues will show that you are proactive and ready to provide excellent customer service right from the start.
✨Tip Number 4
Highlight any previous experience in customer service or sales roles during your discussions. Sharing specific examples of how you've successfully handled customer interactions can demonstrate your suitability for the Processing Consultant position.
We think you need these skills to ace Processing Consultant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Processing Consultant position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.
Craft a Tailored CV: Make sure your CV reflects your customer service experience and communication skills. Use specific examples that demonstrate your ability to handle queries effectively and provide excellent service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your understanding of the life insurance industry and how your skills align with the responsibilities of a Processing Consultant.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for the role.
How to prepare for a job interview at Reassured Limited
✨Understand the Role
Make sure you have a clear understanding of what a Processing Consultant does. Familiarize yourself with the responsibilities, especially around customer communication and liaising with insurance companies. This will help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since delivering excellent customer service is key for this role, prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Highlight your communication skills and ability to empathize with customers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations with customers or insurers. Practice your responses to demonstrate your problem-solving skills and ability to remain calm under pressure.
✨Research Reassured Ltd
Take some time to learn about Reassured Ltd, their services, and their growth in the life insurance market. Being knowledgeable about the company will show your genuine interest in the position and help you stand out during the interview.
