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- Tasks: Ensure client sites are secure and provide support during weekend shifts.
- Company: Dynamic security firm based in Hatfield with a focus on teamwork.
- Benefits: Uniform provided, gain valuable experience in the security industry.
- Why this job: Perfect for those seeking responsibility and independence while working weekends.
- Qualifications: Must hold a valid SIA Licence and UK driving licence.
- Other info: 12-hour shifts on Saturday and Sunday; ideal for students looking for weekend work.
The predicted salary is between 13 - 16 £ per hour.
We are looking to recruit a weekend day duty controller to add to our team based at our Head Office in Hatfield. You must hold a valid SIA Licence and a full UK driving licence.
Your responsibilities will include but are not limited to:
- Ensuring client sites are covered at all times
- Providing out of hours support to all staff on sites
- Conduct key holding and mobile patrol duties
- Attend to any alarm activations
- Provide emergency site cover
- Conduct welfare and site visits on a weekly planned schedule
- Take hourly check calls from lone worker staff
- Manage and accurately update the rostering system
- Ensure all reports are completed as required
- Report any issues to the Contracts Managers / Operations Director
Core Requirements:
- Must hold a frontline SIA Licence
- Must hold a full valid UK driving licence
- Must be computer literate
- Excellent verbal and written communication skills
- High degree of accuracy
- An excellent understanding of situations, organisational skills and ability to prioritise workloads
- An excellent telephone manner
- The ability to work effectively under pressure
- The ability to deal tactfully and effectively with a wide range of people
- A good knowledge and understanding of the SIA Industry
- Ability to adapt to change
- Dealing with customer enquiries in writing and by telephone
- Working on their own as a lone worker
- Taking ownership
- Able to make decisions and work unsupervised
- Able to deal with escalated client queries, handling unforeseen situations and finding solutions
This position will be 12 hour shifts on a Saturday and Sunday. The successful candidate must be able to work using their own initiative as they will primarily be a lone worker. They must also be self-motivated, with the ability to perform effectively when under pressure and a reliable, enthusiastic team member. A uniform will be provided.
If you wish to apply for this position, please forward a copy of your CV, quoting reference, DDC/1.
Weekend Day Duty Controller employer: Reassurance Security Services
Contact Detail:
Reassurance Security Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Day Duty Controller
✨Tip Number 1
Make sure you know the ins and outs of the SIA industry. Brush up on your knowledge about regulations and best practices, so you can impress during interviews. We want to see that you’re not just a candidate, but someone who’s genuinely interested in the field!
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients and staff, being able to articulate your thoughts clearly is key. We suggest role-playing common scenarios with a friend to get comfortable with handling different situations.
✨Tip Number 3
Show us your organisational skills! Prepare a mock schedule for how you’d manage site visits and check calls. This will not only help you think through the role but also give you concrete examples to discuss in your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our team at the Head Office in Hatfield.
We think you need these skills to ace Weekend Day Duty Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your SIA Licence and driving experience right at the top. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Show Off Your Communication Skills: Since excellent verbal and written communication is key for this role, include examples in your application. Whether it’s handling client queries or writing reports, let us know how you’ve nailed it in the past!
Demonstrate Your Initiative: As a lone worker, we need someone who can take charge. Share instances where you've made decisions independently or handled unexpected situations. This will show us you’re the self-motivated person we’re after!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Reassurance Security Services
✨Know Your SIA Licence Inside Out
Make sure you’re well-versed in the details of your SIA Licence. Be prepared to discuss how it applies to the role and any relevant experiences you've had that demonstrate your understanding of the industry.
✨Showcase Your Communication Skills
Since excellent verbal and written communication skills are crucial, practice articulating your thoughts clearly. Consider preparing examples of how you've effectively communicated in past roles, especially under pressure.
✨Demonstrate Your Problem-Solving Abilities
Think of specific situations where you’ve had to deal with unexpected challenges. Be ready to share these examples during the interview, highlighting how you took ownership and found effective solutions.
✨Familiarise Yourself with the Roster System
Since managing and updating the rostering system is part of the job, brush up on any relevant software or systems you’ve used before. If you have experience with similar tools, be sure to mention it!
