At a Glance
- Tasks: Ensure client sites are secure and provide out-of-hours support.
- Company: Join a growing security team in Hertfordshire at our Head Office in Hatfield.
- Benefits: Enjoy a structured 4 on 4 off shift pattern with provided uniform.
- Why this job: Be a key player in maintaining safety and security while working independently.
- Qualifications: Must have a valid SIA Licence and UK driving licence; strong communication skills required.
- Other info: Ideal for self-motivated individuals who thrive under pressure.
Due to the rapid incease in business throughout Hertfordshire, we are looking to recruit a night security duty controller to add to our team based at our Head Office in Hatfield. You must hold a valid SIA Licence and a full UK driving licence. Your responsibilities will include but are not limited to: – Ensuring client sites are covered at all times – Providing out of hours support to all staff on sites – Conduct key holding and mobile patrol duties. – Attend to any alarm activations. – Provide emergency site cover. – Conduct welfare and site visits on a weekly planned schedule. – Take hourly check calls from lone worker staff. – Manage and accurately update the rostering system – Ensure all reports are completed as required. – Report any issues to the Contracts Managers / Operations Director Core Requirements: – Must hold a frontline SIA Licence – Must hold a full valid UK driving licence – Must be computer literate – Excellent verbal and written communication skills. – High degree of accuracy – A excellent understanding of situations, organisational skills and ability to prioritise workloads – An excellent telephone manner – The ability to work effectively under pressure – The ability to deal tactfully and effectively with a wide range of people. – A good knowledge and understanding of the SIA Industry – Ability to adapt to change – Dealing with customer enquiries in writing and by telephone – Working on their own as a lone worker – Taking responsibility and being pro-active – Able to make decisions and work unsupervised – Able to deal with escalated client queries, handling unforeseen situations and finding solutions This position will be following a 4 on 4 off rotation pattern, covering 12 hour shifts. The successful candidate must be able to work using their own initiative as they will primarily be a lone worker. They must also be self-motivated, with the ability to perform effectively when under pressure and a reliable, enthusiastic team member. A uniform will be provided. If you wish to apply for this position, please forward a copy of your CV, quoting reference, NSDC/1
Night Security Duty Controller employer: Reassurance Security Services
Contact Detail:
Reassurance Security Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Security Duty Controller
✨Tip Number 1
Make sure you highlight your SIA Licence and driving experience during the interview. These are crucial requirements for the Night Security Duty Controller role, so be prepared to discuss how your qualifications meet these needs.
✨Tip Number 2
Familiarize yourself with common security protocols and emergency procedures. Being able to demonstrate your knowledge in these areas will show that you're proactive and ready to handle any situation that may arise.
✨Tip Number 3
Practice your communication skills, especially in handling customer inquiries. Since you'll be dealing with a variety of people, showcasing your ability to communicate effectively can set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've successfully managed your time and prioritized tasks in previous roles. This will demonstrate your organizational skills and ability to work independently, which are key for this position.
We think you need these skills to ace Night Security Duty Controller
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to emphasize your valid SIA Licence and full UK driving licence in your CV. These are core requirements for the Night Security Duty Controller position.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential, provide examples in your application that demonstrate your ability to communicate effectively, especially in high-pressure situations.
Detail Your Experience: Include specific experiences related to security duties, such as key holding, mobile patrols, or handling alarm activations. This will show that you understand the responsibilities of the role.
Tailor Your CV: Customize your CV to reflect the job description closely. Use keywords from the job listing, such as 'organisational skills', 'ability to work unsupervised', and 'customer enquiries', to make your application stand out.
How to prepare for a job interview at Reassurance Security Services
✨Show Your SIA Knowledge
Make sure to demonstrate your understanding of the SIA industry during the interview. Be prepared to discuss your experience with security protocols and how you handle various situations that may arise on the job.
✨Highlight Your Communication Skills
Since excellent verbal and written communication skills are crucial for this role, be ready to provide examples of how you've effectively communicated in past positions, especially in high-pressure situations.
✨Demonstrate Initiative and Problem-Solving
As a lone worker, it's important to show that you can take responsibility and make decisions independently. Prepare to discuss scenarios where you've had to think on your feet and find solutions to unexpected challenges.
✨Discuss Your Organizational Skills
Talk about your ability to manage workloads and prioritize tasks effectively. Provide examples of how you've successfully handled multiple responsibilities, especially in a fast-paced environment.