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- Tasks: Ensure client sites are secure and provide support to staff on weekends.
- Company: Join a dynamic security team at our Head Office in Hatfield.
- Benefits: Uniform provided, gain valuable experience in the security industry.
- Why this job: Perfect for those seeking weekend work with responsibility and independence.
- Qualifications: Must hold a valid SIA Licence and UK driving licence.
- Other info: 12-hour shifts on Saturday and Sunday, ideal for students.
The predicted salary is between 13 - 16 £ per hour.
We are looking to recruit a weekend day duty controller to add to our team based at our Head Office in Hatfield. You must hold a valid SIA Licence and a full UK driving licence.
Responsibilities
- Ensuring client sites are covered at all times
- Providing out of hours support to all staff on sites
- Conduct key holding and mobile patrol duties
- Attend to any alarm activations
- Provide emergency site cover
- Conduct welfare and site visits on a weekly planned schedule
- Take hourly check calls from lone worker staff
- Manage and accurately update the rostering system
- Ensure all reports are completed as required
- Report any issues to the Contracts Managers / Operations Director
This position will be 12 hour shifts on a Saturday and Sunday. The successful candidate must be able to work using their own initiative as they will primarily be a lone worker.
Core Requirements
- Must hold a frontline SIA Licence
- Must hold a full valid UK driving licence
- Must be computer literate
- Excellent verbal and written communication skills
- High degree of accuracy
- An excellent understanding of situations, organisational skills and ability to prioritise workloads
- An excellent telephone manner
- The ability to work effectively under pressure
- The ability to deal tactfully and effectively with a wide range of people
- A good knowledge and understanding of the SIA Industry
- Ability to adapt to change
- Dealing with customer enquiries in writing and by telephone
- Working on their own as a lone worker
- Taking ownership
- Able to make decisions and work unsupervised
- Able to deal with escalated client queries, handling unforeseen situations and finding solutions
A uniform will be provided. If you wish to apply for this position, please forward a copy of your CV, quoting reference, DDC/1.
Weekend Day Duty Controller employer: Reassurance Security Services Ltd
Contact Detail:
Reassurance Security Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Day Duty Controller
✨Tip Number 1
Make sure you know the ins and outs of the SIA industry. Brush up on your knowledge about key holding, mobile patrol duties, and emergency site cover. This will not only help you in interviews but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with a wide range of people, being able to communicate clearly and effectively is crucial. Try role-playing different scenarios with friends or family to build your confidence.
✨Tip Number 3
Show off your organisational skills! Create a mock schedule for managing site visits and check calls. This will demonstrate your ability to prioritise workloads and manage time effectively, which is key for a lone worker.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Weekend Day Duty Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your SIA Licence and driving skills make you the perfect fit for the Weekend Day Duty Controller role.
Show Off Your Communication Skills: Since excellent verbal and written communication is key, don’t shy away from showcasing these in your application. We love seeing examples of how you've effectively dealt with clients or handled tricky situations in the past.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position without any hiccups!
How to prepare for a job interview at Reassurance Security Services Ltd
✨Know Your SIA Inside Out
Make sure you’re well-versed in the requirements and responsibilities of holding an SIA Licence. Brush up on relevant regulations and be ready to discuss how your experience aligns with these standards during the interview.
✨Demonstrate Your Initiative
Since this role involves working independently, prepare examples that showcase your ability to take initiative. Think of situations where you successfully managed tasks without supervision and how you handled challenges effectively.
✨Communication is Key
With excellent verbal and written communication skills being a core requirement, practice articulating your thoughts clearly. Be prepared to discuss how you’ve dealt with customer enquiries and escalated issues in the past.
✨Showcase Your Organisational Skills
This role requires managing multiple responsibilities under pressure. Prepare to share specific examples of how you prioritise workloads and maintain accuracy in your work, especially when dealing with reports and rostering systems.
