QA Tester

Are you passionate about delivering high-quality digital products that make a real social impact?

We have an exciting opportunity for a QA Tester to join our growing team on a full-time, permanent basis.

In this crucial role, you’ll take ownership of the quality assurance process across a range of websites, mobile applications, and digital services, ensuring every project not only meets client expectations but makes a tangible difference in people’s lives.

You’ll be at the heart of Reason Digital’s mission, working on meaningful, high-profile products that change lives for the better.

What You’ll Be Doing:

Quality Assurance & Testing Leadership

• Define and lead test strategies across the full project lifecycle, from planning to delivery
• Create and execute test cases (manual and automated), acceptance criteria, and test plans
• Perform functional, non-functional, cross-browser, and device compatibility testing
• Ensure accessibility and usability of our products for all users
• Raise, track, and prioritise issues to ensure smooth product delivery
• Provide UAT support and guidance to clients during go-live phases
• Drive continuous improvements in our test processes, tools, and documentation

Collaborating Across Teams

• Work closely with developers, designers, and project managers using both technical and non-technical language
• Actively contribute to internal team knowledge sharing and process refinement
• Support delivery of both new digital builds and iterative enhancements on established platforms

What We’re Looking For:

• Solid experience testing websites and apps, ideally within an agile digital agency environment
• Meticulous attention to detail and a passion for making digital products the best they can be
• Knowledge of modern QA processes, tools, and techniques (manual and automated)
• Experience or interest in automation testing is a strong advantage
• Strong analytical and communication skills
• A proactive, self-organised team player with a willingness to constantly learn and grow
• Confidence to challenge assumptions, ask questions, and embrace change
• Familiarity with accessibility standards and inclusive design is a plus

Nice to Have!

• Experience with mobile app testing (iOS & Android)
• Understanding of digital tools such as CMSs, CRMs, chatbots, donation platforms

What It’s Like to Work Here:

At Reason Digital, we live by our values. We’re looking for someone who:

• Gives out good energy – You bring positivity and encouragement to your team
• Takes pride in their craft – You care about doing things right, not just fast
• Sees the bigger picture – You understand how your work contributes to social good
• Is unafraid to challenge – You push boundaries to find better solutions
• Is down to earth – You’re approachable, collaborative, and authentic

What’s In It for You?

Salary: Up to £40,000 per annum

Location: Remote-first with the option to work in our Manchester office

Contract Type: Permanent, full-time, option for 9 day fortnight

Work-Life Balance: Enjoy flexible hours and a wellness-first culture

Holidays: 20 days + 8 public holidays, with the option to buy up to 5 more

Health & Wellbeing: Paid wellness days, sick leave, and compassionate leave

Giving Back: Paid volunteering leave and projects with genuine social impact

Perks:

• Choose your own high-spec Mac or PC setup
• Access to training, conferences, and career development support
• Perkbox benefits including free mobile insurance, high street discounts, and more
• Eye care vouchers, cycle to work scheme, and interest groups (yoga, walking, Agile, etc.)
• Free tea & coffee, summer ice cream, and regular socials!

Ready to Join Us?

If you’re passionate about QA and want to work in a purpose-driven agency creating meaningful change, we’d love to hear from you.

Please let us know if you need any adjustments during the recruitment process. We’re here to support you.

Good luck! We can’t wait to meet you! 🚀