HE Student Support Officer

HE Student Support Officer

Nantwich Full-Time 36000 - 60000 £ / year (est.) No home office possible
Go Premium
R

At a Glance

  • Tasks: Support students' academic success through workshops, tutorials, and personalised sessions.
  • Company: Join a vibrant community at University Centre Reaseheath, focused on student engagement.
  • Benefits: Enjoy 35 days annual leave, generous pension, and on-site gym membership.
  • Why this job: Make a real difference in students' lives while developing your skills in a supportive environment.
  • Qualifications: Level 6 qualification and experience in higher education support required.
  • Other info: Be part of a diverse team committed to equality and inclusion.

The predicted salary is between 36000 - 60000 £ per year.

Overview

We are seeking a highly motivated and enthusiastic team player to join University Centre Reaseheath (UCR) as a HE Student Support Officer. This student-focused role is key to enhancing academic success and engagement across our higher education programmes.

About the Role

As HE Student Support Officer, you will work closely with academic and support staff to deliver high-quality academic study skills support to students. This includes group workshops, whole cohort teaching, and targeted 1:1 sessions. You\\\’ll play a vital role in promoting student engagement, monitoring academic progress, and coordinating interventions to support retention and achievement. You\\\’ll also contribute to the development of a vibrant academic community, facilitate student voice activities, and support students in accessing specialist academic and welfare services.

Key responsibilities

  • Deliver academic skills support through tutorials, workshops, and digital platforms.
  • Monitor student engagement and progress.
  • Facilitate student voice activities and promote participation in surveys.
  • Maintain accurate records and evaluate the impact of support interventions.
  • Stay up to date with developments in teaching, learning, and digital technologies.
  • Support recruitment, transition, and engagement activities across UCR.

The successful candidate will

  • Hold a minimum Level 6 qualification (ideally in a science or land-based discipline).
  • Have a recognised teaching qualification or be willing to work towards one.
  • Demonstrate experience supporting students in a higher education setting.
  • Be confident working with individuals from diverse backgrounds.
  • Have strong IT skills, including Microsoft Office and Teams.

We can offer you

  • 35 days annual leave plus bank holidays
  • A two-week festive/New Year shut down
  • Generous pension scheme with an employer contribution of 20.8%
  • Enhanced sick pay of up to 6 months full pay depending upon service
  • On site gym membership available
  • Pluxee reward scheme

For more information, please refer to the additional job description.

Please note this role constitutes regulated activity as defined by the Protection of Freedom Act 2012. The successful candidate will therefore be required to undertake an enhanced DBS check with barred list information prior to starting employment. You must also have the right to work in the UK and will be required to provide evidence to support this. Online checks will be carried out during the recruitment process. This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.

Equality, Diversity and Inclusion

Reaseheath College is committed to achieving its public sector general equality duty, which is set out in the Equality Act 2010. The College has a clear mission and values, which incorporate equality, diversity and inclusion.

The College staff recruitment and selection process, CPD processes, policies and practice are designed to ensure that when employment decisions are made, they are based solely on the skills and qualities required for the position and comply with all relevant employment legislation and best practice standards.

Disability Support

The College is a Disability Confident Employer and will support any reasonable adjustments you require to perform your best during the recruitment process. You can contact the HR team at [emailprotected] should you require any adjustments during either your application or during the assessment centre.

We reserve the right to close this vacancy earlier than the advertised close date if we receive a sufficient number of applications.

We do not accept applications or speculative CVs through recruitment agencies.

AoC Jobs note: We reserve the right to bring forward the closing date of the adverts should we receive a sufficient level of interest. Most roles are posted directly by the college or employing organisation and are not handled by the AoC Recruitment Team. If you would like to hear about interim and/or permanent roles being handled by AoC Recruitment, please send your CV to [emailprotected] and one of the team will be in touch.

South Gloucestershire and Stroud College

Your question for HE Student Support Officer at Reaseheath College has been sent successfully.

Please allow some time for Reaseheath College to reply to you. We will send you an email when they have replied; please check your junk mail just in case.

Application and track

You\\\’re about to be taken to the employer\\\’s website to complete your application. Please either log in, or enter your name and email address before we re-direct you. Want to track your application? Log in or register first.

#J-18808-Ljbffr

HE Student Support Officer employer: Reaseheath College

At University Centre Reaseheath, we pride ourselves on being an exceptional employer that prioritises the growth and well-being of our staff. As a HE Student Support Officer, you will benefit from a supportive work culture that values diversity and inclusion, alongside generous annual leave, a robust pension scheme, and opportunities for professional development. Join us in fostering a vibrant academic community where your contributions directly impact student success and engagement.
R

Contact Detail:

Reaseheath College Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land HE Student Support Officer

✨Tip Number 1

Network like a pro! Reach out to current or former employees at UCR on LinkedIn. A friendly chat can give us insider info about the role and help us stand out in the application process.

✨Tip Number 2

Prepare for the interview by practising common questions related to student support roles. We should also think of examples from our past experiences that showcase our skills in enhancing student engagement and academic success.

✨Tip Number 3

Show our passion for education! During interviews, let’s express why we care about supporting students and how we can contribute to a vibrant academic community at UCR.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our progress easily!

We think you need these skills to ace HE Student Support Officer

Academic Support
Workshop Facilitation
Student Engagement
Monitoring Academic Progress
Intervention Coordination
Record Keeping
Evaluation of Support Interventions
Teaching Qualification
IT Skills
Microsoft Office
Microsoft Teams
Communication Skills
Diversity Awareness
Adaptability

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for supporting students shine through. We want to see how much you care about enhancing academic success and engagement!

Tailor Your Experience: Make sure to highlight any relevant experience you have in higher education settings. We’re looking for specific examples of how you've supported students, so don’t hold back!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and directly relate to the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep track of your application status.

How to prepare for a job interview at Reaseheath College

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the HE Student Support Officer role. Familiarise yourself with the key responsibilities like delivering academic skills support and monitoring student engagement. This will help you articulate how your experience aligns with what they’re looking for.

✨Showcase Your Teaching Skills

Since this role involves delivering workshops and tutorials, be prepared to discuss your teaching experience. Think of specific examples where you've successfully supported students in a higher education setting, and how you can bring that expertise to UCR.

✨Engagement is Key

Highlight your strategies for promoting student engagement and participation. Discuss any past experiences where you facilitated student voice activities or contributed to a vibrant academic community. This shows you’re not just about academics but also about creating a supportive environment.

✨Be Tech-Savvy

With strong IT skills being a requirement, brush up on your knowledge of Microsoft Office and Teams. Be ready to discuss how you’ve used digital platforms to enhance learning or support students, as this will demonstrate your adaptability in a modern educational setting.

HE Student Support Officer
Reaseheath College
Location: Nantwich
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>