Reapit is seeking a Senior Customer Support Associate to join our UK-based team. You will handle customer inquiries, log tickets, prioritise issues by severity, and work toward timely, first-contact resolutions across our property technology platform.
Key responsibilities include maintaining SLAs, updating customers, and engaging with cross-functional teams. Ideal candidates bring at least 1 year of customer-facing experience, strong communication, and a proactive problem-solving mindset.
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Senior First-Line Support Associate — Flexible Growth employer: Reapit
Reapit is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to advance their careers in the real estate technology sector. With a strong focus on employee growth, Reapit offers numerous opportunities for development and progression, particularly for those in high-visibility roles like the Head of Embedded Partnerships & Platform Strategy. Located in the UK & Ireland, employees benefit from a dynamic environment that encourages creativity and strategic thinking, ensuring that every team member can contribute meaningfully to the company's success.
