Senior Customer Support Associate (Fixed-Term)

Senior Customer Support Associate (Fixed-Term)

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Reapit

At a Glance

  • Tasks: Handle customer inquiries and ensure timely resolutions with high service standards.
  • Company: Join Reapit, a dynamic company focused on excellent customer support.
  • Benefits: Enjoy competitive salary, annual leave, pension contributions, and ongoing training.
  • Other info: Fixed-term contract until May 2027 with great career growth potential.
  • Why this job: Make a real difference in customer experiences while developing your skills.
  • Qualifications: Strong communication skills and at least one year of customer service experience.

The predicted salary is between 30000 - 40000 Β£ per year.

Reapit is looking for a Customer Support Analyst for a fixed term contract until May 2027. You will handle customer inquiries, log incidents in the ticketing system, and ensure timely resolutions while maintaining high service standards.

The ideal candidate has strong communication skills and at least one year of customer service experience.

Join us at our Solihull office, enjoy a competitive salary, and access to great benefits including annual leave, pension contributions, and ongoing training opportunities.

Senior Customer Support Associate (Fixed-Term) employer: Reapit

Reapit is an excellent employer that values its employees by offering a supportive work culture and a competitive salary package. Located in Solihull, our team enjoys great benefits such as annual leave, pension contributions, and ongoing training opportunities, fostering both personal and professional growth. Join us to be part of a dynamic environment where your contributions are recognised and rewarded.

Reapit

Contact Details:

Reapit Recruitment Team

We think you need these skills to ace Senior Customer Support Associate (Fixed-Term)

Customer Service Experience
Communication Skills
Incident Logging
Ticketing System Proficiency
Problem-Solving Skills
Time Management
Attention to Detail