At a Glance
- Tasks: Collaborate with clients on API integration and payments workflows.
- Company: Join a dynamic fintech company focused on client success.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Work across time zones in a fast-paced, collaborative environment.
- Why this job: Be a key player in transforming client experiences with innovative tech.
- Qualifications: Experience in technical support and strong problem-solving skills.
The predicted salary is between 60000 - 80000 £ per year.
Reap is seeking a Forward Deployed Engineer to help clients move from interest to live usage of our fintech platform.
This role sits in the TCX team and involves deep collaboration with clients on API integration, payments workflows, and issue resolution across time zones.
You will own L2/L3 support during the EMEA shift, lead multi-system investigations, and help shape runbooks and incident responses while growing into a client-focused technical partner for key accounts.
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Remote Forward-Deployed Engineer: Technical CX employer: Reap
Reap is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Remote Forward-Deployed Engineer role. With a focus on employee growth, we offer extensive training and development opportunities, ensuring you can thrive in your career while working with cutting-edge fintech solutions. Our remote setup allows for flexibility, enabling you to engage with clients across EMEA seamlessly, all while being part of a supportive team dedicated to making a meaningful impact.
