Scrum Master (6 month FTC) in London

Company RealVNC® is the remote access platform for engineers looking for the most reliable and secure solution built by the creators of VNC® technology. Over the last 25 years, we have enabled a global workforce to work wherever works and created the remote access market. Our software is used by hundreds of millions of users worldwide including IT professionals from global companies, such as Intel, IBM, NASA, Shell, DreamWorks and Philips. Our lead product, VNC Connect, allows users to connect securely to a remote device anywhere in the world, see its screen in real-time, and take control as though sitting in front of it.

We are looking for an experienced Agile Coach / Scrum Master to join our product team and work alongside other Scrum Masters, to become the connective tissue between product-engineering teams—some organised around projects, others around vertical domains (e.g., Applications, Portal, Platform). Your mission is to raise the bar on our Agile engineering practices, unblock delivery, and foster a culture of continuous improvement across teams with different cadences and maturity levels.

Team Enablement

• Facilitate Scrum events (sprint planning, daily stand-ups, reviews, retrospectives) for two in-flight project teams.
• Coach vertical squads to adopt a sustainable Scrum or hybrid scrum-kanban model.
• Mentor PMs & POs on backlog hygiene, story slicing, and value prioritisation.
• Actively unblock teams by escalating external dependencies, negotiating capacity, or guiding them to self-solve.
• Assess tooling gaps (e.g., CI/CD, work-item tracking) and partner with Dev Ops to close them.
• Work alongside other Scrum Masters to set a common shared approach to Scrum Mastery within the organisation.

Cross-Team Alignment

• Feed into and help run a “Scrum-of-Scrums”/Agile Sync for teams to surface dependencies, risks, and shared milestones.
• Introduce lightweight, shared Definition of Ready / Definition of Done that respects each team’s context.
• Coordinate cross-team retros to ignite shared learning and reduce duplicated effort.
• Where an initiative benefits from more structure than Scrum alone, apply light-touch project management—tracking milestones, dependencies, and risks through to delivery.

Process & Metrics

• Co-design and track flow metrics (lead time, WIP, throughput, escaped defects) with engineering leads.
• Implement data-driven improvement experiments and A/B test new ceremonies or artefacts.
• Standardise reporting so leadership sees one concise, meaningful health view.

Culture & Coaching

• Pair-coach engineers and PMs on Agile values, servant leadership, and evidence-based forecasting.
• Champion psychological safety; use facilitation techniques (Lean Coffee, Liberating Structures).
• Lead workshops on story-mapping, impact mapping, and release planning.

Requirements

• Proven experience (5+ years) as an Agile Coach or Scrum Master in SaaS or product-centric environments with multiple concurrent teams.
• Demonstrated track record aligning project-based and vertical/stream-aligned squads.
• Deep knowledge of Scrum, Kanban, Lean, XP; pragmatic about frameworks (“fit for purpose, not dogma”).
• Some hands-on project management experience alongside your Agile background, and comfort in applying traditional PM practices—planning, milestone tracking, risk and dependency management—where an initiative calls for more structure.
• Strong facilitation and conflict-resolution skills; able to operate as servant-leader and influencer without formal authority.
• Fluency in metrics (flow, quality, predictability) and empirical coaching: can set baselines, experiment, and show impact.
• Hands-on with Jira Projects (you tweak workflows and dashboards yourself).
• Excellent communication—able to tailor language for engineers, designers, executives.

Anything Else?

• Experience working with complex software products.
• Experience working with software delivered both in the cloud and on-premise.
• Programme management experience or certification (e.g., PRINCE2, PMP, MSP) a bonus.
• Certifications such as PSM II/III, CSP-SM, ICP-ACC.

Benefits

This role offers a great opportunity to join our Product team, working for a successful, growing company with a recognised global brand and huge potential and vision. We want to see you grow with us. We're committed to creating a culture where contributions are recognised, careers grow and people thrive together. Through a clear career framework and ongoing development, we can help you unlock your full potential. We also offer generous benefits, including a contributory pension, private dental and medical cover. We work in a hybrid environment where employees combine working remotely and working from the office to facilitate a high-performance working environment.

How to apply

If you’d like to join RealVNC as Scrum Master, please click on the ‘apply for this job’ button and fill in your details. RealVNC has a responsibility to ensure that all staff are eligible to live and work in the UK and if you’re invited to interview you’ll be required to provide proof of your eligibility to work. RealVNC is an equal opportunities employer, committed to staff welfare and professional development.