Credit Controller

RealVNC is the remote access platform for engineers looking for the most reliable and secure solution built by the creators of VNC technology. Over the last 25 years, we have enabled a global workforce to work wherever works and created the remote access market. Our software is used by hundreds of millions of users worldwide including IT professionals from global companies, such as Intel, IBM, NASA, Shell, DreamWorks and Philips.

We’re looking for an enthusiastic and experienced Credit Controller to join our growing Finance team. In this role, you’ll collaborate closely with a wide range of internal and external stakeholders including our customers and our Finance and Revenue teams. You will be responsible for a wide range of credit control tasks and will play a fundamental role in ensuring our revenue is collected in an accurate and timely manner and that our customers have a positive purchasing experience.

Key responsibilities of this role will include:

• Processing customer payments across accounting systems
• Aged receivables monitoring and chasing overdue payments
• Responding to customer queries and information requests
• Liaising with internal sales and customer service teams
• Managing debt recovery cases through external debt collection agency
• Managing submissions to customer supplier portals
• Internal reporting relating to credit control
• Supporting Export Control team (e.g. checking customer sanction screenings)

As we’re a small team the role will also include some responsibilities outside of credit control:

• Managing company card expense transactions and monthly processing
• Supporting month end close tasks as required

Requirements:

• Strong demonstrable experience as a credit controller working with a large customer base.
• Experience in a customer facing credit control role.
• Able to manage multi-company debtors ledgers and a range of currencies (inc. predominantly GBP, USD & EUR).
• Able to use Microsoft Excel to an intermediate level.
• Strong organisational skills.
• Operate with a high level of attention to detail.
• Demonstrate pro-activity and take ownership of credit control processes.
• Comfortable working collaboratively with a wide range of teams and stakeholders.
• Confident interacting directly with customers across a range of communication tools.

As well as the above, if you have any of the desired experience below then we’d like to know about it!

• Experience of SaaS / subscriptions would be preferred but not essential
• Familiarity with accounting systems inc. Xero

Reporting to the Financial Controller, this role offers a great opportunity to join our Finance Team, working for a successful, growing company with a recognised global brand and huge potential and vision. Working with us on our growth journey provides the chance to see first-hand how your individual contributions as part of a dynamic team influence the success of our business. We also offer generous benefits, including a contributory pension, EV car leasing scheme, private dental and medical cover.

We work in a hybrid environment where employees combine working remotely and working from the office to facilitate a high-performance working environment – with the ability to collaborate effectively and build a cohesive team bond whilst being able to focus and deliver quality results. With this in mind, you will need to easily be able to commute to Cambridge and/or London.

If you’d like to join RealVNC as a Credit Controller, please click on the ‘apply for this job’ button and fill in your details. RealVNC has a responsibility to ensure that all staff are eligible to live and work in the UK and if you’re invited to interview you’ll be required to provide proof of your eligibility to work. RealVNC is an equal opportunities employer, committed to staff welfare and professional development.