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- Tasks: Engage with customers, process orders, and boost retention through effective communication.
- Company: Leading tech firm in Greater London with a focus on growth and innovation.
- Benefits: Opportunity for personal and professional development in a dynamic environment.
- Why this job: Make a real impact on customer satisfaction and contribute to company growth.
- Qualifications: Experience with Office365 and strong communication skills required.
- Other info: 6-month Fixed Term Contract with potential for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology firm in Greater London is seeking a Renewals Administrator for a 6-month Fixed Term Contract within their Revenue function. This role requires engaging with B2C customers, processing orders, and enhancing customer retention through communication and insights.
The ideal candidate will have experience with Office365 and excellent communication skills. The position allows for personal and professional development while contributing to the company’s growth strategies.
B2C Renewals & Retention Specialist employer: RealVNC
Contact Detail:
RealVNC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2C Renewals & Retention Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the B2C space, so you can show how you can contribute to customer retention and engagement.
✨Tip Number 3
Practice your communication skills! Since this role is all about engaging with customers, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to get noticed by our hiring team directly.
We think you need these skills to ace B2C Renewals & Retention Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with B2C customer engagement and retention strategies. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background in Office365 and communication can benefit us at StudySmarter. Keep it engaging and personal!
Showcase Your Communication Skills: Since excellent communication is key for this position, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at RealVNC
✨Know Your Stuff
Make sure you understand the role of a B2C Renewals & Retention Specialist. Brush up on customer retention strategies and how they apply to technology firms. Familiarise yourself with common challenges in renewals and think about how you can address them.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare to demonstrate your skills during the interview. Think of examples where you've successfully engaged with customers or resolved issues through effective communication. Practice articulating your thoughts clearly and confidently.
✨Get Comfortable with Office365
As the job requires experience with Office365, make sure you're familiar with its tools, especially Excel and Outlook. Be ready to discuss how you've used these tools in previous roles to manage customer data or streamline processes.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's growth strategies and how the Renewals Administrator fits into that picture. This shows your interest in the role and helps you gauge if the company aligns with your career goals.
