Business Insights Manager (UK Retail Commercial Real Estate) in London

About Realty Income Realty Income (NYSE: O), an S&P 500 company, is a real estate partner to the world's leading companies. Founded in 1969, we invest in diversified commercial real estate and have a portfolio of 15,600 properties in all 50 U.S. states, the UK and six other countries in Europe, with a gross book value of $58bn. We are known as "The Monthly Dividend Company®” and have a mission to deliver stockholders dependable monthly dividends that grow over time. Since our founding, we have declared 656 consecutive monthly dividends and are a member of the S&P 500 Dividend Aristocrats® index, having increased our dividend for the last 30 consecutive years.

You will be joining one of the largest Real Estate Investment Trusts in the world as we rapidly expand into the UK and European markets, including moving into new offices at 3 St. James’s Square. The European portfolio, including the UK, has experienced consistent growth quarter-on-quarter since our first international acquisition, a £429m 12-property portfolio from Sainsbury’s in 2019. In just five years the portfolio now includes investments of over $11bn, and 483 distinct properties.

This is a high impact opportunity within our Asset Management team to establish and lead a new Business Insights function from scratch. The role carries full budget responsibility, direct exposure to senior management, and frequent interaction with retail clients. Our flat corporate structure offers genuine visibility and influence, with strong opportunities for career development as the firm expands.

Position Overview:

The Business Insight Manager delivers data‑driven insight to support asset performance, investment decisions and strategic growth across the UK and International portfolio. The role owns the development and application of advanced analytics, proprietary datasets and market intelligence to inform Asset Management, Acquisitions, Disposals and Value‑Add Investment decisions.

Partnering closely with senior stakeholders, external advisers and global analytics teams, the role embeds a data‑led approach across the business, translating complex consumer, retailer and market data into clear, decision‑ready insight that drives value creation and long‑term strategy.

Key Responsibilities:

• Play a driving role in innovating methodologies and datasets.
• Accountable for the innovation, development and continuous improvement of data methodologies, datasets and insight tools, strengthening decision‑making, asset performance evaluation and strategic execution across the UK portfolio.
• Own the rollout, integration and effective use of mobile, banking and ANPR data, ensuring these datasets are embedded into performance analysis, catchment assessment, affordability modelling and asset management decision‑making.
• Leads the development of a data‑led culture within the UK business, championing the use of research, analytics and insight across Asset Management, Investment and senior leadership to improve decision quality and outcomes.
• Accountable for the development and maintenance of Asset Management dashboards, working with internal teams and external partners to surface relevant portfolio and market data in a timely, decision‑ready format.
• Advises on the identification and implementation of AI and advanced analytics use cases within Asset Management, partnering cross‑functionally across Realty Income to drive responsible adoption and measurable value.
• Work within the Asset Management team to implement data to drive asset value.
• Accountable for embedding data and insight within Asset Management to drive asset value, ensuring analytics directly inform leasing strategy, redevelopment initiatives and capital allocation decisions.
• Own the application of catchment, consumer and retailer analysis to assess development potential for extensions, refits and redevelopment projects, translating insight into clear outputs for executive reporting and Board‑level decision‑making.
• Responsible for enabling Asset Management to attract high‑quality retail, food & beverage and leisure operators, leveraging robust consumer, retailer and affordability insights to create demand tension, support rental growth and enhance asset valuation.
• Leads senior engagement with Property Directors and decision‑makers across retailers and occupiers, building a strong understanding of business drivers, portfolio strategies and expansion plans to influence leasing and asset strategy.
• Support the Head of Asset Management and Value-Add Investment with Acquisitions and Disposals.
• Accountable for providing data‑driven insight to support Acquisitions, Disposals and Value‑Add Investment decisions, partnering with Asset Management and Investment leadership to inform underwriting, capital deployment and investment outcomes.
• Own the delivery of investment‑grade analysis for due diligence and Investment Committee processes, including demographic insight, retailer performance, portfolio and asset segmentation.
• Leads collaboration with the US Predictive Analytics team to forecast future asset performance across the UK and Europe, enhancing underwriting assumptions and investment decision quality.
• Develops asset‑level and sub‑portfolio segmentation frameworks to identify opportunities for rental growth, yield compression and value creation using internal and external datasets.
• Accountable for providing forward‑looking market insight to inform the evolution of business and investment strategy, monitoring performance across retail and real estate sub‑sectors to assess risk, resilience and growth opportunity.
• Owns the development and maintenance of a consistent market benchmarking methodology, leveraging datasets including Trevor Wood, transactional banking and demographic sources to compare asset and portfolio performance.
• Builds and sustains senior relationships with Heads of Research and Data teams at key agencies and peer landlords, ensuring early access to market intelligence, trends and methodological developments.
• Synthesises market trends, rent and returns forecasts into clear strategic implications for the International business, supporting senior leadership decision‑making.
• Identifies and articulates new areas of growth for Realty Income, including emerging or under‑represented sub‑sectors, informing long‑term strategic prioritisation and capital allocation.

Organisational Relationships:

• Asset Management & Value‑Add Investment teams
• Investment & Transactions teams
• Credit team
• Executive Leadership & Investment Committee
• US Predictive Analytics & Global Data teams
• Technology, Data & Digital teams
• Property consultancies and advisors (e.g. research and data teams at major agencies)
• Peer landlords and industry insight teams
• Data providers and analytics partners
• Retailers and occupier decision‑makers (as required)

Candidate Requirements Knowledge, Skills, and Abilities:

Must have for the role:

• Significant UK retail commercial real estate experience in a business insight, analytics, research, strategy or investment support role, from a real estate, retail, asset management, investment, consulting or a data‑led commercial environment.
• While we do not set upper or lower limits of experience for any of our vacancies, candidates with at least 7+ years’ suitable experience are likely to have the right level of knowledge and experience for the role.
• Demonstrated experience applying consumer, market, financial or spatial data to inform asset management, leasing, investment or development decisions.
• Experience working with external data providers, advisors and consultancies, and translating third‑party data into proprietary insight.
• Exposure to acquisitions, disposals, due diligence or underwriting processes, including supporting investment papers and approvals.
• Strong capability in data analysis, interpretation and synthesis, with the ability to connect multiple datasets into a coherent narrative.
• Experience working with consumer spend, retailer performance, demographic, mobility, banking or similar datasets.
• Strong Excel and data manipulation skills; experience with dashboards, BI tools or analytical platforms is desirable.
• Understanding of (or appetite to develop understanding of) AI‑enabled analytics and automation use cases in a commercial context.
• Excellent verbal and written communication skills; including the ability to present to external and internal senior stakeholders.

Desirable but not essential:

• Bachelor’s degree (or equivalent experience) in Finance, Economics, Business, Data Analytics, Real Estate, Geography, or a related discipline.

This role is subject to enhanced compliance and disclosure requirements consistent with those of a financial services organization.

Our Mission & Values:

For more than 50 years, Realty Income has been guided by our mission to invest in people and places to deliver dependable monthly dividends that increase over time. We do this by nurturing long-term, meaningful relationships that enable people to achieve a better financial outlook. We understand that when individuals succeed financially, they are able to provide for their families, support local businesses and pursue their greatest ambitions, creating a lasting positive impact on communities.

Realty Income is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation or educational background.