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For Companies At a Glance
- Tasks: Manage and grow client relationships while driving new business opportunities.
- Company: Join a rapidly expanding organisation with a focus on client success.
- Benefits: Competitive salary, career development, and the chance to make a real impact.
- Why this job: Be the trusted advisor for clients and help shape their success in tech.
- Qualifications: Experience in MSP environments and strong communication skills required.
- Other info: Exciting growth phase with opportunities for personal and professional development.
The predicted salary is between 36000 - 60000 £ per year.
I'm partnering with an Organization in a massive expansion phase looking for an experienced Client Relationship Manager / Account Manager with a strong MSP background to manage and grow their existing client base while expanding their footprint across Northern Ireland.
In Year 1, the focus will be on nurturing existing clients, strengthening relationships, and driving retention, alongside identifying opportunities for account growth and new business.
Key Responsibilities- Manage and grow a portfolio of existing MSP clients
- Act as the primary point of contact and trusted advisor
- Drive renewals, upsell, and cross-sell opportunities
- Conduct regular account reviews and strategic discussions
- Support regional growth and new business activity in Northern Ireland
- Work closely with technical teams to deliver client solutions
- Proven experience in an MSP environment (essential)
- Account Management, Client Relationship, or IT Sales experience
- Strong commercial and sales mindset
- Understanding of MSP services (managed support, cloud, security)
- Excellent communication and stakeholder management skills
Client Relationship Manager in Newtownabbey employer: Realtime Recruitment
Contact Detail:
Realtime Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager in Newtownabbey
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your MSP experience and how you've successfully managed client relationships in the past. Be ready to share specific examples that demonstrate your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and mention any key points from the conversation that you found particularly interesting.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications all in one place!
We think you need these skills to ace Client Relationship Manager in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Relationship Manager. Highlight your experience in MSP environments and any relevant account management skills. We want to see how you can grow and nurture client relationships!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've driven renewals or identified growth opportunities in previous positions.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Realtime Recruitment
✨Know Your MSP Inside Out
Make sure you brush up on your knowledge of Managed Service Providers (MSPs) and their services. Understand the nuances of managed support, cloud solutions, and security offerings. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully nurtured client relationships. Highlight specific instances where you drove renewals or identified upsell opportunities. This will demonstrate your ability to manage and grow a portfolio effectively.
✨Be Ready for Strategic Discussions
Think about how you would conduct account reviews and strategic discussions with clients. Prepare to discuss your approach to understanding client needs and how you would align those with the company's offerings. This shows that you can act as a trusted advisor.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be prepared to engage in discussions about how you would work closely with technical teams to deliver client solutions. This will highlight your stakeholder management skills and your collaborative approach.
