Head of Omnichannel Commerce
Head of Omnichannel Commerce

Head of Omnichannel Commerce

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the development of omnichannel strategies and engage with global brands.
  • Company: Join OMD EMEA, part of the world's largest media network, focused on innovative consumer experiences.
  • Benefits: Enjoy a culture of empathy, diversity, and support for your unique talents.
  • Why this job: Be at the forefront of omnichannel commerce, driving impactful strategies and client success.
  • Qualifications: Proven leadership in commerce, strong communication skills, and strategic thinking required.
  • Other info: We value diversity and are committed to creating an inclusive workplace.

The predicted salary is between 43200 - 72000 £ per year.

Join to apply for the Head of Omnichannel Commerce role at Devaney Consulting, LLC

About The Role

At OMD EMEA HQ, omnichannel commerce is a top priority, serving as the cornerstone for seamless consumer journeys and impactful business outcomes. This client-facing leadership role is designed to spearhead the development of an integrated omnichannel strategy & execution, encompassing key touchpoints such as in-store, retailer.com, and other transactional ecosystems and environments. Retail media, as a critical element of omnichannel commerce, will be integrated to deliver full-funnel solutions. The role requires exceptional communication and presentation skills to build trusted relationships with internal and external, global and regional clients, present complex strategies clearly, and inspire confidence. Working closely with the Omnicom network and Flywheel counterparts, you will drive thought leadership, innovation and technology projects to ensure client success and agency leadership in the commerce space.

Key Responsibilities
Omnichannel Strategy and Leadership

  • Lead the development of a unified omnichannel commerce strategy, with a focus on key environments such as in-store, retailer.com, and broader transactional touchpoints.
  • Integrate retail media into the omnichannel framework to deliver seamless, full-funnel solutions.
  • Stay ahead of industry trends and act as a thought leader, championing innovative approaches to omnichannel commerce.

Client Engagement

  • Serve as the primary point of contact for global and regional brands, building strong relationships and understanding their unique business challenges.
  • Present omnichannel and retail media strategies to senior stakeholders with clarity and confidence, ensuring alignment with client objectives.
  • Provide actionable insights and strategic recommendations to enhance client performance across all commerce channels.

Retail Media and Technology Integration

  • Collaborate with Flywheel and Omnicom network counterparts to align retail media capabilities with omnichannel strategies and incorporate advanced technologies.
  • Develop processes and tools to optimize retail media execution, ensuring measurable outcomes and enhanced efficiency.

Team Leadership and Collaboration

  • Lead, mentor, and develop a team of direct reports, fostering a culture of collaboration, innovation, and excellence.
  • Work closely with multifunctional teams across the agency and client organizations to ensure the seamless delivery of integrated commerce strategies.

About You

  • Experience: leadership in a commerce-related role, with proven expertise in omnichannel strategies, retail media, and full-funnel approaches.
  • Client-Facing Expertise: Demonstrated success in building client relationships and delivering impactful presentations to senior stakeholders.
  • Leadership: Strong ability to lead and inspire teams, with experience managing direct reports and collaborating across multifunctional teams.
  • Strategic Thinking: Deep understanding of omnichannel commerce, including in-store, retailer.com, and retail media environments.
  • Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively.
  • Technology Integration: Experience in leveraging advanced commerce technologies to drive innovation and campaign success.
  • Collaboration: Ability to work effectively with the Omnicom network, Flywheel teams, and client stakeholders.

About The Agency
At OMD EMEA, we strive to deliver on our promise of better decisions, faster for our clients, partners and all 6,000+ OMDers across our region every day. As part of the worlds largest media network, our business is staging experiences for consumers who have more choice and less attention than ever before. The key to the process is empathy. Empathy to see the world through the eyes of the consumer, to recognise the needs of our clients and to identify aspirations of our talent.

Learn Fast, Act Fast. To help navigate the road to a new normal, learning from, and acting upon data signals at scale and speed is crucial. Visit Why OMD? to learn more about our unique Act Fast Framework.

Be Your Best
We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at to let us know how we can support you.

Diversity, Equity & Inclusion at OMG
At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects todays society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented. #J-18808-Ljbffr

Head of Omnichannel Commerce employer: Realshoreit

At Devaney Consulting, LLC, we pride ourselves on being an exceptional employer that champions innovation and collaboration in the dynamic field of omnichannel commerce. Our vibrant work culture fosters professional growth through mentorship and diverse team collaboration, ensuring that every employee has the opportunity to shine and contribute to impactful client solutions. Located at OMD EMEA HQ, we offer a unique environment where empathy drives our strategies, allowing you to engage with global brands while being part of a supportive community that values diversity and inclusion.
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Contact Detail:

Realshoreit Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Omnichannel Commerce

✨Tip Number 1

Familiarize yourself with the latest trends in omnichannel commerce and retail media. This knowledge will not only help you understand the industry better but also allow you to engage in meaningful conversations during interviews.

✨Tip Number 2

Network with professionals in the omnichannel space, especially those who have experience with OMD EMEA or similar agencies. Building these connections can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to showcase your leadership skills by thinking of specific examples where you've successfully led teams or projects in a commerce-related role. Highlighting these experiences will demonstrate your capability to inspire and manage teams effectively.

✨Tip Number 4

Practice your presentation skills, as this role requires clear communication of complex strategies. Consider doing mock presentations to friends or colleagues to gain confidence and receive constructive feedback.

We think you need these skills to ace Head of Omnichannel Commerce

Omnichannel Strategy Development
Retail Media Integration
Client Relationship Management
Presentation Skills
Team Leadership
Strategic Thinking
Communication Skills
Technology Integration
Collaboration with Multifunctional Teams
Market Trend Analysis
Data-Driven Decision Making
Problem-Solving Skills
Project Management
Innovation in Commerce

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Head of Omnichannel Commerce position. Understand the key responsibilities and required skills, especially focusing on omnichannel strategies and client engagement.

Tailor Your CV: Customize your CV to highlight your experience in omnichannel commerce, retail media, and leadership roles. Use specific examples that demonstrate your ability to build client relationships and lead teams effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for omnichannel commerce and your strategic thinking abilities. Mention how your previous experiences align with the responsibilities outlined in the job description and how you can contribute to the agency's goals.

Showcase Communication Skills: In both your CV and cover letter, emphasize your exceptional communication skills. Provide examples of how you've successfully presented complex ideas to senior stakeholders and built trusted relationships in previous roles.

How to prepare for a job interview at Realshoreit

✨Understand Omnichannel Strategies

Make sure you have a solid grasp of omnichannel commerce strategies. Be prepared to discuss how you would lead the development of a unified strategy that integrates various touchpoints like in-store and online environments.

✨Showcase Client Engagement Skills

Highlight your experience in building strong client relationships. Be ready to share examples of how you've successfully presented complex strategies to senior stakeholders and aligned them with client objectives.

✨Demonstrate Leadership Experience

Prepare to discuss your leadership style and how you've mentored teams in the past. Emphasize your ability to inspire collaboration and innovation within multifunctional teams.

✨Communicate Clearly and Confidently

Practice articulating your ideas clearly and persuasively. Exceptional communication skills are crucial for this role, so be ready to present your thoughts on omnichannel strategies in a way that inspires confidence.

Head of Omnichannel Commerce
Realshoreit
R
  • Head of Omnichannel Commerce

    London
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-03-19

  • R

    Realshoreit

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