Client Account Manager, OmniGOV

About The Role

MGOMD are looking for an experienced media professional to join our passionate Client Team, which sits at the heart of the MG OMD Government Media department.

The Client Team are responsible for delivering best-in-class client servicing and account management across a wide base of clients. We ensure that each campaign runs smoothly and seamlessly from the point of briefing through to measurement & evaluation.

This role sees the CAM collaborating with every team within OmniGOV, from implementational planning through to media channel specialists and effectiveness managers, to project manage the delivery of a campaign effectively. We are responsible for understanding the clients strategic objectives and identifying how media buying will be approached to improve outcomes, forming strong business partnerships with them.

Government clients are grouped into 5 multidisciplinary hubs, based on comparable campaign themes and departmental goals including Infrastructure, Communities & Safety (ICS), Health, Recruitment, Central & Economy, and International. Each hub is represented by specialists from the four teams within the department, including account management, effectiveness, and implementational planning.

The successful candidate would have the amazing opportunity to be working predominantly across the Infrastructure, Communities & Safety (ICS) hub; this has some of the most varied briefs across Government and allows us to add value through creative thinking, inclusive planning and effective measurement. Departments include the Home Office, Department for Transport, Sport England, Ministry of Housing, Communities & Local Government, and the Department for Digital, Culture, Media & Sport. Going forward we are delving further into ethics, attention, and behaviour change to understand the complexities of how to drive better outcomes.

About You

• Project manage a selection of high-profile ICS campaigns, ensure team deadlines are met, and take ownership of the quality of all work.
• Develop strong relationships with all specialist teams and other members of the hub (e.g. implementational planning and effectiveness managers) to ensure effective working processes.
• Develop a deep understanding of OmniGOV processes and help ensure our ways of working are properly implemented and upheld.
• Look for opportunities to go above and beyond, suggesting improvements to current processes and ways of working so that we continuously improve.
• Be the main point of contact for clients & third-party stakeholders like planning & creative agencies and build valuable trust-based relationships with them.
• Run day-to-day client meetings, be able to positively & confidently challenge clients & agencies.
• Be able to work with media owners to develop unique opportunities for clients.
• Develop a deep understanding of the clients business. Be interested, proactively seek out and read about the clients sector.
• Use a deeper understanding of client\’s business and your expertise to develop strong relationships at senior client level, maintaining regular contact.

About The Agency

MG OMD was established in 1990 as a challenger media agency (Manning Gottlieb Media) that placed craft, trust and performance at the heart of media planning and buying. Since joining Omnicom networks OMG (Omnicom Media Group) in 1998, we have continued to retain our founding ethos of providing clients with bespoke approaches, unprecedented insight, specialism, security and transparency; helping our clients to use media to unlock their competitive advantage and deliver innovative, effective and award-winning work and campaigns that create difference that matters.

MG OMD is the second-largest media agency in the UK. We are the most awarded media agency in both the history of the IPA Effectiveness Awards and Thinkboxs TV Planning Awards and have this year been named as Agency of the Year in The Media Leader UK awards, Campaign Global awards and Campaign UK awards.

With over 500 employees working across some of the UKs leading brands including the John Lewis Partnership, Virgin Media O2, British Airways, Specsavers, HM Government, LNER, Sony Pictures and Age UK; it is our people who ultimately make the award-winning difference.

So, true to our ethos, we work hard at creating a spirit and atmosphere that inspires our people to be considerate, honest, and professional whilst also being stimulating, imaginative and inspirational.

We want people who are great to work with, fun to be with and who genuinely care; about each other, our clients, our media partners and doing great work.

In return, we provide an amazingly collaborative culture, where open communication and an unwavering commitment to diversity of thinking, diversity of background and diversity of skillsets runs through everything we do. All backed up by the highest standards of training, development and support in the industry; so much so, that we have attained IPA (Institute of Practitioners in Advertising) CPD Gold Accreditation for the 13th year running and maintained our CPD Platinum Accreditation for the 7th consecutive year, showcasing our commitment to continuous professional development.

Diversity, Equity & Inclusion at OMG

At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects todays society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.

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