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- Tasks: Coordinate international relocations and provide exceptional customer service in a dynamic environment.
- Company: Join Cartus, a global leader in corporate relocation services with a focus on diversity and inclusion.
- Benefits: Enjoy remote work, extensive training, 23 days holiday, and a supportive work culture.
- Other info: Work from home with opportunities for career growth and professional development.
- Why this job: Make a real impact by helping people navigate their relocation journeys while developing your skills.
- Qualifications: Strong customer service and project management skills; experience in global mobility is a plus.
The predicted salary is between 30000 - 40000 £ per year.
International Relocation Co-ordinator (Remote Working, in the UK)
Department: International Assignment Services
Reports To: Client Services Manager
About Cartus
Cartus is a global trusted industry leader, guiding clients through thousands of corporate relocation programs, large and small, unique and complex. For more than 60 years, Cartus has helped relocating employees and their families find their way to new homes, new communities, and new experiences.
Our Winning Behaviours:
- Obsess About Growth.
- Always Find A Better Way.
- Relentlessly Focus On Talent.
- Achieve Exceptional Results.
About the role
Due to continued growth and success we are looking for enthusiastic customer service professionals to work in a varied and fast paced environment which offers great benefits and long term career opportunities. In this role, you will be working from home, supplied with virtual onboarding and training. With occasional travel to our Swindon Hub, you do have to be located within the UK for this role.
You will serve as the prime navigator and owner of the relocation process for the assignees from start to finish, coordinating every aspect of the relocation process.
Some of your Duties and Responsibilities will include:
- Act as the single point of contact and coordination for all phases of the international relocation process.
- Coordinate and manage the delivery of all relocation services based on individual client policies.
- Build long term relationships with all customers and ensure excellent customer service is provided in a timely manner.
- Manage and maintain all internal and external relationships.
- Take responsibility for all elements of the relocation and demonstrate knowledge on all services and products.
- Demonstrate the ability to think creatively and work independently.
About you
Previous experience in global mobility is desired but not essential. This role operates at a professional level, requiring the holder to think laterally and be highly flexible. You will bring a minimum of 2-3 years’ experience in a role requiring strong customer service/coordination/project management skills.
The ideal candidate will have experienced travelling and living abroad, great customer service skills or have a strong project coordination background.
Why Join Us
As a Cartus employee you will be part of a global company that focuses on diversity, inclusion, and equality. We foster a supportive, fun, and open environment. Cartus supports their employees in various ways, from career and professional development to physical and mental wellbeing.
As a Cartus employee you will have access to extensive new hire training, full IT equipment provided, and reward & recognition programmes.
23 days holiday plus...
Consultant International Relocation in London employer: Realogy
Contact Detail:
Realogy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consultant International Relocation in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how they align with your own. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the role in a concise and engaging way. Highlight your customer service skills and any relevant experience that makes you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Cartus and ready to take on the exciting challenges ahead.
We think you need these skills to ace Consultant International Relocation in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and international relocation shine through. We want to see that you're excited about the role and ready to tackle new challenges head-on!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or project management. We love seeing how your skills align with our needs, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Share specific examples of how you've provided exceptional service or managed complex projects in the past. We want to get to know you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Realogy
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the international relocation process. Familiarise yourself with Cartus's services and their winning behaviours. This will not only show your enthusiasm but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since this role is all about providing exceptional customer service, be ready to share specific examples from your past experiences. Think of situations where you went above and beyond for a customer or successfully managed a challenging situation.
✨Demonstrate Flexibility and Creativity
Cartus values individuals who can think creatively and adapt to changing circumstances. Prepare to discuss times when you had to think on your feet or come up with innovative solutions in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.