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- Tasks: Lead the team, ensure smooth service, and create a welcoming atmosphere for guests.
- Company: Roam Café Bistro, a vibrant hub for foodies and locals.
- Benefits: Competitive pay, free meals, and a chance to influence menu changes.
- Why this job: Join a supportive team and grow your management skills in a stylish environment.
- Qualifications: Experience in a fast-paced café or restaurant, with leadership skills.
- Other info: Perfect for energetic individuals who thrive in a dynamic setting.
The predicted salary is between 13 - 16 £ per hour.
About Roam Café Bistro: Roam is more than just a place to grab a coffee or a bite – it’s a neighborhood hub designed for explorers, foodies, and locals alike. From busy brunch services to relaxed bistro evenings, we pride ourselves on high-quality ingredients, a welcoming atmosphere, and a service style that feels professional yet personal.
Salary: From £13.50 per hour + Tips
Position: Full-time / Permanent
The Role: We are looking for a confident, hands-on Front of House (FOH) Supervisor to join our leadership team. You will be the "anchor" on the floor during busy shifts, ensuring the team stays on track and every guest leaves happier than when they arrived. This is a fantastic step for an experienced Senior Server or Barista looking to move into management within a growing, independent business.
Key Responsibilities
- Lead the Floor: Oversee the daily flow of service, managing table rotations and ensuring guest wait times are kept to a minimum.
- Team Mentorship: Support and train junior staff on service standards, menu knowledge, and our POS system.
- Opening & Closing: Responsible for key-holding, cashing up tills, and ensuring the bistro is set up for success or safely tucked away for the night.
- Quality Control: Ensure every coffee, cocktail, and plate meets Roam’s standards before it reaches the table.
- Customer Relations: Handle bookings, resolve issues on the fly, and build a regular customer base through genuine hospitality.
What We’re Looking For
- Experience: Previous experience in a fast-paced café, restaurant, or bistro environment (at least 1 year in a senior/supervisory role preferred).
- The "Roam" Vibe: You are energetic, proactive, and have a "nothing is too much trouble" attitude.
- Communication: You can give clear direction to a team while staying calm under pressure.
- Attention to Detail: You notice the small things - a wobbly table, a smudge on a glass, or a guest who needs a refill.
Perks & Benefits
- Great Food & Drink: Free shift meals and specialty coffee.
- Growth: Opportunity to have a say in seasonal menu changes and event planning.
- Atmosphere: Work in a stylish, modern environment with a supportive and friendly team.
- Fair Pay: Competitive hourly rate plus a transparent share of tips.
Front of House Supervisor in Chalton employer: Really Awesome Coffee
Contact Detail:
Really Awesome Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor in Chalton
✨Tip Number 1
Get to know the café vibe! Before your interview, pop in for a coffee and observe the atmosphere. This will help you understand what Roam is all about and give you some great talking points during your chat.
✨Tip Number 2
Show off your leadership skills! Be ready to share examples of how you've mentored or trained others in previous roles. We want to see that you can lead the team and keep things running smoothly during those busy brunch rushes.
✨Tip Number 3
Prepare for customer scenarios! Think about how you would handle tricky situations with guests. Being able to demonstrate your problem-solving skills will show us that you can keep our customers happy, no matter what.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in being part of the Roam family. Don’t miss out on this opportunity!
We think you need these skills to ace Front of House Supervisor in Chalton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you a great fit for Roam Café Bistro.
Tailor Your Experience: Make sure to highlight your relevant experience in fast-paced environments. We’re looking for someone who can lead the floor and mentor others, so give us examples of how you've done this in the past!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your skills and experiences effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Really Awesome Coffee
✨Know the Roam Vibe
Before your interview, get familiar with Roam Café Bistro's atmosphere and values. Visit the café if you can, or check out their social media to understand their style and customer interactions. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to mentor junior staff and keep the service running smoothly during busy times.
✨Demonstrate Attention to Detail
Roam values quality control, so be ready to discuss how you ensure high standards in service. Bring up specific instances where your attention to detail made a difference, whether it was in food presentation or customer service. This will show that you understand the importance of every little aspect.
✨Prepare for Customer Scenarios
Expect questions about handling difficult customer situations. Think of a few scenarios where you turned a negative experience into a positive one. This will demonstrate your problem-solving skills and your commitment to genuine hospitality, which is key for this role.
