At a Glance
- Tasks: Lead a team to deliver top-notch customer service and drive store success.
- Company: Join Reality Enterprise Ltd, a leading tech retailer with a vibrant culture.
- Benefits: Earn £12.81 per hour, enjoy casual dress, company events, and a bonus scheme.
- Other info: Flexible hours and opportunities for personal growth await you!
- Why this job: Be a key player in a dynamic environment and make a real impact.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 12.81 - 12.81 £ per hour.
- Northallerton, Northallerton, United Kingdom
- Part Time
- Retail Store Supervisor
Job Description
Reality Enterprise Ltd T/A CEX is a market-leading technology retailer specialising in buying, selling and exchanging a range of technology and entertainment products.
We are currently seeking a Retail Store Supervisor for our Northallerton store.
The Store Supervisor will be responsible for delivering exceptional customer service through effective communication and interacting with customers on a daily basis, whilst working alongside the rest of the management team to ensure optimal operations of the store and team.
- Key Duties and Responsibilities
- Sets an example and encourages staff to meet and exceed the company's goals and objective
- Exceed your targets and bring fresh ideas to the business
- Ensure the store is opened/closed in line with the policy
- Monitors staff on the tills
- Assists store management to achieve store goals and targets
- Trains and supports staff, setting goals where appropriate
- Maintains a positive team environment to ensure success
- Responds to customer issues in a professional manner
- Maintains the supervisor email account by actioning all emails on a daily basis
- Ensure daily processes listed below are being adhered to: Relabelling, Stock Checks, E-com, Testing
- Ensure complies with the store standards: Daily/weekly/monthly paperwork, Stock control - proficient in RMA/blocked phone processes, Loss Prevention - Investigate stock issues
- Reliable
- Constructive problem solving abilities
- Integrity and strong work ethic
- Ability to work in a team environment
- Customer service, sales and people oriented
- Proactive
- Organisational skills
- Knowledge, Skills & Qualification
- Able to prioritise
- Flexible and adaptable to the needs of the organisation
- Problem-solving and decision-making aptitude
- Able to handle multiple priorities at one time
Benefits
- Wage: £12.81 per hour
- Casual Dress
- Company events
- Bonus Scheme
- #J-18808-Ljbffr
Retail Store Supervisor in Northallerton employer: Reality Enterprise Ltd
Reality Enterprise Ltd T/A CEX in Durham Arnison is an excellent employer that prioritises a supportive team environment and offers flexible working hours tailored to your needs. With opportunities for progression and development, along with attractive staff discounts, we ensure our employees feel valued and empowered to grow within the company.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Supervisor in Northallerton
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Reality Enterprise Ltd, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Store Supervisor in Northallerton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Reality Enterprise Ltd that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Reality Enterprise Ltd will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Reality Enterprise Ltd and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Reality Enterprise Ltd
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Reality Enterprise Ltd, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Reality Enterprise Ltd!
