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For Companies At a Glance
- Tasks: Deliver exceptional customer service and assist with product purchases.
- Company: Join a leading tech retailer with a fun and dynamic atmosphere.
- Benefits: Competitive salary, staff discounts, and opportunities for career growth.
- Why this job: Engage with customers and share your passion for technology every day.
- Qualifications: Customer service experience and a love for tech are a plus.
- Other info: Flexible hours with a supportive team environment.
The predicted salary is between 10 - 12 £ per hour.
Reality Enterprise Ltd T/A CEX is a market-leading technology retailer specializing in buying, selling and exchanging a range of technology and entertainment products. We are currently seeking a Part-time Retail Sales Assistant for our South Shields Store. The Retail Sales Assistant will be responsible for delivering exceptional customer service through effective communication and interacting with customers on a daily basis. This is an 8 hour contract.
Key responsibilities:
- Providing excellent customer service to all customers and ensuring their needs are met.
- Assisting customers with their purchases, including providing advice on products and pricing information.
- Handling cash transactions, managing payment transactions and ensuring till accuracy.
- Processing customer orders, ensuring they are delivered and dispatched on time.
- Maintaining the store’s visual merchandising standards to ensure it is always clean and tidy.
- Assisting with stock management and inventory control.
Requirements:
- Previous experience in a customer-facing environment would be highly desirable.
- Ability to handle cash transactions accurately with strong numeracy skills.
- Good verbal communication skills are essential, along with a proactive and outgoing attitude.
- A keen interest in technology and an awareness of current trends in the market.
- Flexibility with working hours as shifts and weekend work will be required.
We offer a competitive salary, staff discount on products and a great working environment with opportunities for career progression and development. If you feel that you have the necessary skills and experience, we’d love to hear from you. Reality Enterprise Ltd T/A CEX is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
Retail Sales Assistant in South Shields employer: Reality Enterprise Ltd T/A CEX
Contact Detail:
Reality Enterprise Ltd T/A CEX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in South Shields
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CEX and their products. This will help you show genuine interest and make it easier to connect with the interviewer.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers or handle tricky situations. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Dress the part! Make sure you look smart and presentable for your interview. A good first impression goes a long way in retail, so show them you care about your appearance.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Retail Sales Assistant in South Shields
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer-facing roles. We want to see how you've gone above and beyond to help customers, so share specific examples that showcase your communication skills and proactive attitude.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences. This helps us understand why you're a great fit for the Retail Sales Assistant role.
Express Your Passion for Technology: Since we're all about tech at CEX, let us know about your interest in the latest gadgets and trends. A genuine enthusiasm for technology can really set you apart from other candidates, so don’t hold back!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Reality Enterprise Ltd T/A CEX
✨Know Your Products
Familiarise yourself with the technology and entertainment products that CEX sells. Being able to discuss popular items or current trends will show your genuine interest and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this will demonstrate your ability to meet their needs effectively.
✨Practice Cash Handling Scenarios
Since handling cash transactions is a key part of the role, practice explaining how you would manage a cash register. Be ready to discuss your numeracy skills and any previous experience you have with cash handling to reassure them of your accuracy.
✨Be Ready for Teamwork Questions
Retail often involves working closely with others, so be prepared to talk about your teamwork experiences. Share how you’ve collaborated with colleagues in the past and how you can contribute positively to the store's environment.