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- Tasks: Assist customers, handle transactions, and maintain store standards.
- Company: Join CEX, a leading tech retailer in buying and selling entertainment products.
- Benefits: Enjoy competitive pay, staff discounts, and a fun work environment.
- Why this job: Perfect for tech enthusiasts wanting to grow in a dynamic retail setting.
- Qualifications: Customer service experience and a passion for technology are preferred.
- Other info: Flexible hours with weekend shifts; ideal for students!
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Job Title: CEX Retail Sales Assistant (Durham)
Reality Enterprise Ltd T/A CEX is a market-leading technology retailer specializing in buying, selling and exchanging a range of technology and entertainment products. We are currently seeking a Part-time Retail Sales Assistant for our Durham Store. The Retail Sales Assistant will be responsible for delivering exceptional customer service through effective communication and interacting with customers on a daily basis.
Key responsibilities:
– Providing excellent customer service to all customers and ensuring their needs are met.
– Assisting customers with their purchases, including providing advice on products and pricing information.
– Handling cash transactions, managing payment transactions and ensuring till accuracy.
– Processing customer orders, ensuring they are delivered and dispatched on time.
– Maintaining the store’s visual merchandising standards to ensure it is always clean and tidy.
– Assisting with stock management and inventory control.
Requirements:
– Previous experience in a customer-facing environment would be highly desirable.
– Ability to handle cash transactions accurately with strong numeracy skills.
– Good verbal communication skills are essential, along with a proactive and outgoing attitude.
– A keen interest in technology and an awareness of current trends in the market.
– Flexibility with working hours as shifts and weekend work will be required.
We offer a competitive salary, staff discount on products and a great working environment with opportunities for career progression and development. If you feel that you have the necessary skills and experience, we’d love to hear from you.
Reality Enterprise Ltd T/A CEX is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
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Retail Sales Assistant employer: Reality Enterprise Ltd T/A CEX
Contact Detail:
Reality Enterprise Ltd T/A CEX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with the latest technology trends and products that CEX offers. Being knowledgeable about their inventory will not only help you engage with customers but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail scenario. This will help you feel more comfortable interacting with customers and providing them with the exceptional service they expect.
✨Tip Number 3
Showcase your flexibility by being open to various shifts, including weekends. Highlighting your willingness to adapt to the store's needs can set you apart from other candidates.
✨Tip Number 4
Prepare for potential questions about cash handling and customer service scenarios. Think of examples from your past experiences where you successfully managed transactions or resolved customer issues, as this will demonstrate your capability for the role.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous roles where you interacted with customers, handled cash transactions, or worked in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of current market trends. Mention specific examples of how you've provided excellent customer service in the past.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as strong numeracy skills, effective communication, and a proactive attitude. Use bullet points to make these stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Reality Enterprise Ltd T/A CEX
✨Show Your Customer Service Skills
Since the role focuses heavily on customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any specific situations where you went above and beyond to meet a customer's needs.
✨Demonstrate Your Product Knowledge
Familiarise yourself with the latest technology trends and products that CEX offers. Being able to discuss these confidently will show your genuine interest in the role and help you connect with the interviewers.
✨Prepare for Cash Handling Questions
As the position involves handling cash transactions, be ready to discuss your experience with cash management. You might be asked about how you ensure accuracy when processing payments, so think of relevant examples.
✨Exhibit Your Team Spirit
CEX values teamwork, so be sure to convey your ability to work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or improve customer satisfaction.
