At a Glance
- Tasks: Support learners in their enrolment journey and ensure they find the right training programme.
- Company: Join Realise, a leading training provider with over 35 years of experience.
- Benefits: Enjoy 25 days holiday, flexible working, and a £1,000 referral bonus.
- Other info: Be part of a dynamic team dedicated to learner success and wellbeing.
- Why this job: Make a real difference in learners' lives while developing your skills in a supportive environment.
- Qualifications: Strong ICT skills and excellent communication abilities are essential.
The predicted salary is between 25000 - 32000 £ per year.
You will play a pivotal role in recruiting and enrolling learners, ensuring that they are provided with information, advice and guidance to allow them to make an informed decision relating to their learning journey. You will ensure that we match the right learner to the right programme. Whilst we can’t promise that every day will be the same, your key responsibilities are likely to be:
- Taking responsibility of the learner application system for your designed geographical or curriculum area, enrolling learners onto our training courses, ensuring that they are provided with all relevant information, and supporting with any queries.
- Utilising technology to pre-enrol learners, maintaining contact with them to support them to complete their enrolment before their training course starts, as well as checking their enrolment forms for errors and omissions.
- Facilitate enrolment sessions, as well as supporting other areas during busy periods, and online enrolments.
- Finalising all enrolment processes in a timely and accurate manner so that teaching can commence.
- Accurately registering learners with Awarding Organisations.
- Data inputting of learner and qualification details onto our internal CRM(s).
The Benefits:
- 25 days holiday plus public and bank holidays
- Purchase scheme for up to 5 additional days annual leave
- Birthday and Christmas Eve off
- Flexible working
- Health Shield scheme
- Life insurance
- Enhanced maternity, paternity and adoption pay
- Sick pay
- Bereavement leave
- Employee Assistance Programme
- £1,000 Employee referral bonus scheme
About You:
- Strong ICT skills, including experience of CRM’s and Microsoft Teams.
- Excellent interpersonal and communication skills to establish and maintain trusting relationships with learners, motivating and supporting them throughout their training journey.
- Strong collaboration skills to work alongside sales and other stakeholders.
- Attention to detail and organisational abilities.
- Familiarity with the adult skills training landscape, funding regulations, and quality assurance frameworks (advantageous).
About Us:
- Realise helps more than 18,000 learners every year to achieve their goals. We only specialise in the areas we have in-depth expertise in, that’s early years & education, health & social care, transport, business skills, and adult skills.
- Our mission has always been clear, to deliver great training programmes.
- We promote the wellbeing of all our learners and our employees and are fully committed to safeguarding, safer recruitment and fulfilling our Prevent Duty obligations.
- Please be aware that all successful applicants will undergo a DBS and online search check at the job offer stage. We request proof of qualifications and the Right to Work in the UK.
- Realise is committed to investing in the latest technology to support our learners and teams. As part of our quality assurance and training processes, we may occasionally record audio and visual content. By applying, you acknowledge and accept this as part of our working environment.
- Realise have been in business over 35 years from our humble roots in Sheffield, to over 500 employees UK-wide. We are proud to be a part of the AQA charity group.
Enrolment Support Officer employer: Realise
Realise is an exceptional employer that prioritises the growth and wellbeing of its employees while fostering a supportive and collaborative work culture. With flexible working arrangements, generous holiday allowances, and a commitment to professional development, employees are empowered to thrive in their roles as Enrolment Support Officers. Located in a dynamic environment, Realise not only invests in cutting-edge technology but also offers unique benefits such as a £1,000 employee referral bonus and enhanced family leave policies, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Enrolment Support Officer
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Realise just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Realise. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Enrolment Support Officer
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Enrolment Support Officer role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Realise, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Realise
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Realise, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Realise, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
