At a Glance
- Tasks: Support learners in their enrolment journey and manage application processes.
- Company: Realise empowers over 17,000 learners annually with expert training in various fields.
- Benefits: Enjoy 25 days holiday, flexible working, health perks, and a £1,000 referral bonus.
- Other info: Role based in Bradford or Huddersfield; travel required across designated areas.
- Why this job: Join a mission-driven team that values wellbeing and offers a dynamic work environment.
- Qualifications: Strong ICT skills, excellent communication, and a UK driving licence are essential.
The predicted salary is between 28800 - 43200 € per year.
You will play a pivotal role in recruiting and enrolling learners, ensuring that they are provided with information, advice and guidance to allow them to make an informed decision relating to their learning journey. You will ensure that we match the right learner to the right programme.
Whilst we can’t promise that every day will be the same, your key responsibilities are likely to be:
- Taking responsibility of the learner application system for your designed geographical or curriculum area, enrolling learners onto our training courses, ensuring that they are provided with all relevant information, and supporting with any queries.
- Utilising technology to pre-enrol learners, maintaining contact with them to support them to complete their enrolment before their training course starts, as well as checking their enrolment forms for errors and omissions.
- Attending face-to-face enrolment sessions across your designated geographical area, as well as supporting other areas during busy periods, and online enrolments.
-Finalising all enrolment processes in a timely and accurate manner so that teaching can commence.
- Accurately registering learners with Awarding Organisations.
- Administration duties within our Skills Hubs – where applicable. To include greeting visitors, following Health & Safety guidelines, stock taking and management of resources, ensuring secure opening/closing procedures and general tidiness of the Hub.
- Data inputting of learner and qualification details onto our internal CRM(s).
The Benefits
- 25 days holiday plus public and bank holidays
- Purchase scheme for up to 5 additional days annual leave
- Birthday and Christmas Eve off
- Flexible working
- Health Shield scheme
- Life insurance
- Enhanced maternity, paternity and adoption pay
- Sick pay
- Bereavement leave
- Employee Assistance Programme
- £1,000 Employee referral bonus scheme
About You
- Strong ICT skills, including experience of CRM’s and Microsoft Teams.
- Excellent interpersonal and communication skills to establish and maintain trusting relationships with learners, motivating and supporting them throughout their training journey.
- Strong collaboration skills to work alongside sales and other stakeholders
- Attention to detail and organisational abilities.
- Familiarity with the adult skills training landscape, funding regulations, and quality assurance frameworks (advantageous).
- UK Driving Licence and own vehicle.
- Must be able to travel across designated geographical areas, as well further afield where required. The role is hub based in Bradford or Huddersfield.
About Us
- Realise helps more than 17,000 learners every year to achieve their goals. We only specialise in the areas we have in-depth expertise in, that’s early years & education, health & social care, transport, business skills, and adult skills.
- Our mission has always been clear, to deliver great training programmes.
- We promote the wellbeing of all our learners and our employees and are fully committed to safeguarding, safer recruitment and fulfilling our Prevent Duty obligations.
- Please be aware that all successful applicants will undergo a DBS and online search check at the job offer stage. We request proof of qualifications and the Right to Work in the UK.
-Realise is committed to investing in the latest technology to support our learners and teams. As part of our quality assurance and training processes, we may occasionally record audio and visual content. By applying, you acknowledge and accept this as part of our working environment.
Adult Skills - Enrolment Support Officer - WYCA in Bradford employer: Realise UK
Realise is an exceptional employer that prioritises the growth and wellbeing of its employees while making a significant impact on learners' lives. With a supportive work culture, flexible working arrangements, and a comprehensive benefits package including generous holiday allowances and health schemes, employees are empowered to thrive in their roles. Located in Bradford or Huddersfield, this role offers unique opportunities for professional development within a dedicated team focused on delivering high-quality training programmes.
StudySmarter Expert Advice🤫
We think this is how you could land Adult Skills - Enrolment Support Officer - WYCA in Bradford
✨Tip Number 1
Familiarise yourself with the adult skills training landscape and funding regulations. This knowledge will not only help you understand the role better but also demonstrate your commitment and expertise during interviews.
✨Tip Number 2
Showcase your strong ICT skills by being prepared to discuss your experience with CRM systems and Microsoft Teams. Highlight any specific projects or tasks where you successfully utilised these tools to improve processes or communication.
✨Tip Number 3
Prepare to discuss your interpersonal and communication skills in detail. Think of examples where you've built trusting relationships with learners or colleagues, as this is crucial for the role of an Enrolment Support Officer.
✨Tip Number 4
Be ready to demonstrate your organisational abilities and attention to detail. Consider sharing experiences where you managed multiple enrolments or administrative tasks effectively, ensuring accuracy and timeliness.
We think you need these skills to ace Adult Skills - Enrolment Support Officer - WYCA in Bradford
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of an Enrolment Support Officer.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience in recruitment, enrolment, or working with learners. Mention specific examples where you have successfully supported individuals in their learning journeys.
Showcase Your Skills:Make sure to demonstrate your strong ICT skills, particularly with CRM systems and Microsoft Teams. Provide examples of how you've used technology to enhance communication and support processes in previous roles.
Personalise Your Application:Address your application to the hiring manager if possible, and include a brief introduction about why you are passionate about supporting adult learners. This personal touch can make your application stand out.
How to prepare for a job interview at Realise UK
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of the Enrolment Support Officer. Familiarise yourself with the learner application system and the importance of matching learners to the right programmes. This will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Showcase Your ICT Skills
Since strong ICT skills are essential for this position, be prepared to discuss your experience with CRM systems and Microsoft Teams. You might even want to mention specific examples of how you've used technology to improve processes or support learners in the past.
✨Demonstrate Your Interpersonal Skills
This role requires excellent communication and interpersonal skills. Think of examples where you've successfully built relationships with learners or colleagues. Be ready to explain how you motivate and support others, as this will be key to your success in the role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Prepare by thinking about how you would handle common situations, such as resolving enrolment queries or managing multiple enrolments at once. This will show your problem-solving abilities and readiness for the challenges of the job.
