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- Tasks: Coordinate training schedules and maintain accurate records while supporting program development.
- Company: Dynamic Learning & Development company in Glasgow with a focus on customer care.
- Benefits: Competitive salary up to £28,000, with opportunities for professional growth.
- Why this job: Join a supportive team and make a real impact in training and development.
- Qualifications: Experience in administration, strong communication skills, and proficiency in Microsoft Office.
- Other info: Exciting opportunity to work in a fast-paced environment with career advancement potential.
The predicted salary is between 28000 - 28000 £ per year.
We are looking for a suitably experienced person for a permanent role with a fantastic Learning & Development and Training company in Glasgow, who now require an additional Account Administrator to work closely with both colleagues and clients. They require someone who has previous experience in a similar Administration function within a busy SME business to become an integral team member of a company who are committed to the highest levels of customer care and who are viewed from their clients as being a key business partner and trusted advisor. Experience within L&D or Training would be of keen interest but this is not essential.
Within this busy role your responsibilities will include:
- Coordinating and scheduling training and qualifications.
- Maintaining accurate records of all training activities, including attendance, evaluations and feedback.
- Supporting the development and implementation of training programs.
- Communicating with trainers and trainees to ensure that all training needs are met.
- Liaising directly with client and training/qualification suppliers via email, telephone and online meetings.
- Supporting the evaluation of training effectiveness and making recommendations for improvement.
To carry out this role you will require the following:
- Proven experience as a corporate administrator.
- An outgoing and personable nature.
- Excellent organisational and time management skills.
- Strong attention to detail and accuracy.
- Ability to work well under pressure and manage multiple priorities.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office, including Excel, Word, and PowerPoint.
- Experience with Learning Management Systems (LMS) would be nice but is not entirely essential.
If you feel that you meet the requirements for this role and would like to apply, then please do so with your CV in Word format via the application link provided.
Client Services Administrator in Glasgow employer: Realise Recruitment
Contact Detail:
Realise Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Administrator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in L&D or training. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to client services and administration. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed multiple priorities in past roles. This will demonstrate your ability to handle the busy nature of the Client Services Administrator position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Client Services Administrator in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Services Administrator role. Highlight your previous experience in administration and any relevant skills that match the job description. We want to see how you can be an integral part of our team!
Showcase Your Skills: Don’t forget to showcase your organisational and communication skills in your application. Mention specific examples where you've successfully managed multiple priorities or improved processes. This will help us see how you fit into our busy environment.
Be Personable: Since this role involves liaising with clients and trainers, let your personality shine through! Use a friendly tone in your cover letter and express your enthusiasm for working closely with others. We love a good team player!
Apply Through Our Website: Remember to apply through our website with your CV in Word format. It’s the easiest way for us to review your application and get back to you. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Realise Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the company’s mission and values. Familiarise yourself with their training programmes and client services. This will help you demonstrate your genuine interest in the role and how you can contribute to their success.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your organisational skills and attention to detail. Think about times when you successfully managed multiple priorities or improved a process. This will show them you have the experience they’re looking for.
✨Practice Your Communication Skills
Since this role involves liaising with clients and trainers, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member to get comfortable with discussing your experiences and answering common interview questions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or future training initiatives. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.