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- Tasks: Manage client relationships and support training programmes in a dynamic environment.
- Company: A leading Learning & Development company in Glasgow with a focus on customer care.
- Benefits: Permanent role with opportunities for professional growth and development.
- Other info: Be part of a supportive team dedicated to excellence in client service.
- Why this job: Join a team that values your input and helps you grow while making a difference.
- Qualifications: Experience in administration and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a suitably experienced person for a permanent role with a fantastic Learning & Development and Training company in Glasgow, who now require an additional Account Administrator to work closely with both colleagues and clients.
They require someone who has previous experience in a similar Administration function within a busy SME business to become an integral team member of a company who are committed to the highest levels of customer care and who are viewed from their clients as being a key business partner and trusted advisor. Experience within L&D or Training would be of keen interest but this is not essential.
- Maintaining accurate records of all training activities, including attendance, evaluations and feedback.
- Supporting the development and implementation of training programs.
- Communicating with trainers and trainees to ensure that all training needs are met.
- Liaising directly with client and training/qualification suppliers via email, telephone and online meetings.
- Supporting the evaluation of training effectiveness and making recommendations for improvement.
- Proficient in Microsoft Office, including Excel, Word, and PowerPoint.
Senior Client Servicing Administrator in Glasgow employer: Realise Recruitment Ltd
Contact Detail:
Realise Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Servicing Administrator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the Learning & Development space. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their values. We want you to shine as the perfect fit for their team.
✨Tip Number 3
Showcase your skills! If you’ve got experience in administration or client services, be ready to share specific examples of how you’ve made a difference in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals like you!
We think you need these skills to ace Senior Client Servicing Administrator in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administration, especially within busy SME environments. We want to see how your skills align with the role of a Senior Client Servicing Administrator, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about client services and how your background in L&D or training (if applicable) makes you a great fit for us. Keep it engaging and personal – we love to see your personality!
Showcase Your Communication Skills: Since this role involves liaising with clients and trainers, it’s crucial to demonstrate your communication prowess. Whether it’s in your CV or cover letter, highlight examples where you’ve effectively communicated in previous roles. We want to know you can connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Realise Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of client servicing and administration. Familiarise yourself with the specific responsibilities mentioned in the job description, like maintaining training records and liaising with clients. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Experience
Prepare to discuss your previous experience in a similar role, especially within a busy SME. Think of specific examples where you've demonstrated excellent customer care or supported training programmes. This will help you stand out as a candidate who can hit the ground running.
✨Be Ready to Communicate
Since the role involves a lot of communication with trainers and clients, practice articulating your thoughts clearly. You might even want to prepare a few questions to ask during the interview about their current training programmes or client relationships. This shows your proactive approach and genuine interest.
✨Tech Savvy is Key
Brush up on your Microsoft Office skills, particularly Excel, Word, and PowerPoint. Be prepared to discuss how you've used these tools in your previous roles. If you have any examples of reports or presentations you've created, mention them to highlight your proficiency.