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- Tasks: Support training programmes and maintain accurate records while liaising with clients and trainers.
- Company: Dynamic Learning & Development company in Glasgow with a focus on customer care.
- Benefits: Permanent role with opportunities for professional growth and development.
- Other info: Be part of a trusted team that makes a real difference in client training experiences.
- Why this job: Join a team that values your input and helps you grow in a supportive environment.
- Qualifications: Experience in administration, preferably within a busy SME; Microsoft Office skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a suitably experienced person for a permanent role with a fantastic Learning & Development and Training company in Glasgow, who now require an additional Account Administrator to work closely with both colleagues and clients.
They require someone who has previous experience in a similar Administration function within a busy SME business to become an integral team member of a company who are committed to the highest levels of customer care and who are viewed from their clients as being a key business partner and trusted advisor. Experience within L&D or Training would be of keen interest but this is not essential.
- Maintaining accurate records of all training activities, including attendance, evaluations and feedback.
- Supporting the development and implementation of training programs.
- Communicating with trainers and trainees to ensure that all training needs are met.
- Liaising directly with client and training/qualification suppliers via email, telephone and online meetings.
- Supporting the evaluation of training effectiveness and making recommendations for improvement.
- Proficient in Microsoft Office, including Excel, Word, and PowerPoint.
Client Services Senior Administrator in Glasgow employer: Realise Recruitment Ltd
Contact Detail:
Realise Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Senior Administrator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the Learning & Development space. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their needs. We want you to shine when discussing your previous admin roles.
✨Tip Number 3
Show off your skills! If you’ve got experience with Microsoft Office, especially Excel, make sure to highlight that in conversations. It’s a big plus for this role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you land that dream job!
We think you need these skills to ace Client Services Senior Administrator in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Services Senior Administrator role. Highlight your previous experience in administration, especially within busy SME environments, and showcase any relevant skills that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your passion for customer care and how your background in administration can contribute to the team’s success.
Showcase Relevant Skills: Don’t forget to highlight your proficiency in Microsoft Office, especially Excel, Word, and PowerPoint. These skills are essential for the role, so make sure they stand out in your application.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Realise Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of client services and administration. Familiarise yourself with the company’s values and how they prioritise customer care. Being able to discuss how your previous experience aligns with their needs will show that you're a great fit.
✨Showcase Your Skills
Since proficiency in Microsoft Office is key, be ready to discuss specific examples of how you've used Excel, Word, and PowerPoint in your past roles. Maybe you created a training evaluation spreadsheet or a presentation for a client meeting—share those stories!
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about their training programmes and how they measure effectiveness. This shows your genuine interest in the role and helps you understand if the company is the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on articulating your experience in a busy SME environment and how you’ve contributed to team success. The more comfortable you are speaking about your background, the more confident you'll feel during the actual interview.