At a Glance
- Tasks: Lead a dynamic multi-site catering operation and drive innovation in food service.
- Company: Join Baxter Storey, a leader in modern hospitality experiences.
- Benefits: Enjoy a competitive salary, generous holiday, free meals, and ongoing training.
- Other info: Exciting growth opportunities and a supportive, inclusive workplace culture.
- Why this job: Take ownership of a diverse catering operation and make a real impact.
- Qualifications: Experience in multi-site management and strong commercial awareness required.
The predicted salary is between 57000 - 57000 £ per year.
An opportunity has arisen for a General Manager to lead a complex, multi-site contract at Sellafield within Baxter Storey’s portfolio. Baxter Storey are recognised for delivering high-quality, modern hospitality experiences across diverse environments, with a strong focus on innovation, food quality, and service standards. This role offers the chance to take full ownership of a varied catering operation, spanning traditional dining, coffee concepts, grab-and-go outlets, and mobile services.
Reporting into a wider senior management structure, you will oversee the full operational and commercial performance of the contract, with the autonomy to shape the offer, implement new concepts, and drive growth across the estate. The position suits someone who enjoys operating with accountability and treating a contract as their own business. This is a particularly exciting time to join, with planned expansion and new opportunities to enhance revenue streams and evolve the current offering.
Key Responsibilities- Lead and manage a multi-site catering operation, ensuring consistent delivery of high standards across all locations.
- Oversee day-to-day operations, ensuring performance aligns with agreed KPIs across financial, safety, and service metrics.
- Develop and implement innovative food and service concepts in line with current market and high street trends.
- Identify and capitalise on opportunities to increase revenue and profitability across the contract.
- Build strong, credible relationships with clients and key internal stakeholders.
- Lead, develop and empower a management team to deliver operational excellence.
- Drive a culture of continuous improvement, innovation, and exceptional customer experience.
- Maintain full financial accountability, including budgeting, forecasting, and cost control.
- Lead strategic planning initiatives, including mobilisation of new units and development of annual marketing plans.
- Proven experience in a General Manager role within a multi-site or contract catering environment.
- Strong commercial awareness with full P&L ownership experience.
- Ability to lead, inspire and develop high-performing teams.
- Experience building and maintaining client relationships within a contract environment.
- Strong understanding of KPIs across Health & Safety, financial performance, and governance.
- Operational experience across varied food service formats (e.g. retail, grab-and-go, café, or similar).
- Strategic mindset with the ability to implement and deliver business plans.
- Experience introducing new concepts or driving innovation within catering or hospitality settings.
- Exposure to large, complex sites or multi-outlet operations.
You are a commercially minded General Manager who thrives in a fast-paced, multi-site environment. You’re confident taking ownership, making decisions, and driving performance, while maintaining a strong focus on quality and customer experience. You bring a balance of operational control and creative thinking, with the ability to spot opportunities, evolve an offering, and lead teams through change. Comfortable engaging with clients and stakeholders, you build credibility quickly and operate as a trusted partner.
What’s on Offer- Salary of £57,000 per annum.
- 28 days holiday including bank holidays, plus birthday leave.
- 3 volunteering days.
- Enhanced maternity and secondary carer leave.
- Grandparent leave and wedding/commitment day leave.
- Free meals on shift.
- Ongoing training and development, including apprenticeship opportunities.
- Pension and life insurance.
- Access to Perkbox discounts (retail, travel, leisure).
- Wellbeing hub and Employee Assistance Programme.
- Cycle to work scheme.
Don't meet every single requirement? At Realise, we are dedicated to helping our clients build diverse, inclusive, and authentic workplaces, so if you're excited about this role but your experience doesn't align perfectly with every requirement, we would encourage you to apply anyway! You might be just the candidate we're looking for!
General Manager in Reading employer: Realise HR
Baxter Storey is an exceptional employer, offering a dynamic work environment in Sellafield, Cumbria, where innovation and quality in hospitality are at the forefront. With a strong commitment to employee development, including ongoing training and apprenticeship opportunities, as well as a comprehensive benefits package that includes generous holiday allowances and wellbeing support, Baxter Storey fosters a culture of empowerment and continuous improvement. Joining our team means taking ownership of a diverse catering operation while enjoying the flexibility and support needed to thrive in your role.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to current or former employees at Baxter Storey. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your passion for hospitality shine through. Share your ideas on innovative food concepts or how you’d enhance customer experience. We want to see your creative side!
✨Tip Number 3
Research is key! Dive deep into Baxter Storey’s values, recent projects, and their approach to multi-site operations. This will not only help you tailor your conversations but also show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining us at Baxter Storey. Keep an eye on our careers page for the latest opportunities!
We think you need these skills to ace General Manager in Reading
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about leading a multi-site catering operation and driving innovation in hospitality.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the job description. We’re looking for someone with strong commercial awareness and a knack for building client relationships, so showcase those skills!
Be Specific:Use specific examples from your past roles to demonstrate your achievements and how they relate to the responsibilities of the General Manager position. We love seeing concrete results and how you've driven performance in previous jobs.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Baxter Storey.
How to prepare for a job interview at Realise HR
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your strong commercial awareness. Brush up on your P&L knowledge and be ready to discuss how you've managed budgets and forecasts in previous roles. This will show that you understand the financial side of running a multi-site operation.
✨Showcase Your Leadership Style
Prepare examples of how you've led and developed high-performing teams. Think about specific situations where you inspired your team or implemented training programmes. This will highlight your ability to empower others and drive operational excellence.
✨Be Ready to Innovate
Baxter Storey values innovation, so come prepared with ideas for new food and service concepts. Research current market trends and think about how you can apply them to enhance the catering experience. This will demonstrate your strategic mindset and creativity.
✨Build Rapport with Stakeholders
Since building relationships is key, practice how you'll engage with clients and internal stakeholders. Prepare anecdotes that showcase your ability to establish credibility quickly. This will help you convey that you're a trusted partner who can manage client expectations effectively.
