At a Glance
- Tasks: Lead operations and drive performance in the Machinery Division of a top agricultural company.
- Company: Join Carr’s Billington Agriculture, a leader in agricultural supplies and machinery.
- Benefits: Competitive salary up to £80K, full-time role with career growth opportunities.
- Other info: Diverse and inclusive workplace encouraging applicants from all backgrounds.
- Why this job: Make a real impact in agriculture while developing your leadership skills.
- Qualifications: Strong leadership, communication, and organisational skills required.
The predicted salary is between 80000 - 80000 € per year.
Carr’s Billington Agriculture is a leading agricultural supplies and machinery business, supporting farming communities with equipment, services, and expertise across the UK. The Machinery Division plays a key role in delivering commercial performance, operational excellence, and customer-focused solutions across sales, service, and support functions. The Head of Operations will be responsible for the commercial and operational leadership of the Machinery Division, managing and developing all systems, processes, and transactional finance arrangements for the division. The role holds overall accountability for operational performance and the Sales Department budget, while directly leading the head office team and supporting regional and depot operations. This is a hands-on role. In addition to providing leadership and direction, the postholder will actively manage operational systems, processes, reporting, and coordination activities on a day-to-day basis. The role is central to driving performance and operational excellence across the Machinery Division, ensuring alignment with dealer standards, financial controls, and strategic business objectives.
Key Responsibilities
- Systems, Processes & Operational Control
- Full system management and support for operating system: Ibcos Gold
- Provide solutions for changing business needs and support leadership team to achieve business objectives
- Lead operational continuous improvement across systems and ways of working
- Oversee systems access and management for manufacturer platforms
- Champion electronic sales processes including CRM and other systems, ensuring compliance
- Sales, Performance & Commercial Support
- Drive sales performance and support a high-performing Machinery team
- Provide direct support to Regional Sales Managers, including menu pricing and sales growth initiatives
- Take accountability for Machinery Sales budget and performance monitoring
- Support bonus management and monthly claim reviews
- Oversee commission control, reporting, and ongoing commercial suitability reviews
- Stock, Reporting & Operational Control
- Develop, monitor, and report on e-commerce stock status for new and used machinery, including drop ship orders
- Take accountability for stock optimisation projects, stock requisitions, and stock checks
- Ensure clear and timely reporting is delivered to key stakeholders
- Continuously review operational arrangements to ensure efficiency and commercial effectiveness
- People, Leadership & Development
- Lead, coach, and develop the Machinery Admin Team to ensure consistent, high-quality delivery
- Conduct regular 1-2-1s, appraisals, and performance reviews, supporting development and addressing performance gaps
- Regularly engage with employees across the division to ensure alignment, understanding, and delivery of objectives
- Support depot managers with new depot sales integration and induction processes
- Identify and address training needs across the division to meet dealer standards
- Cross-Functional & Business Support
- Act as the key link between Head Office support functions including Finance, IT, and Marketing
- Work with Brand Manager to implement demo and hire processes, including live tracking of on-farm equipment
- Work with regional and depot managers to implement and centralise haulage systems
- Support continuous improvement of central support functions and operational processes
- Governance, Compliance & Standards
- Ensure adherence to Company and Group policies and procedures including Health, Safety and Environmental requirements
- Ensure compliance with relevant legislation and approved codes of practice, including UFAS, FIAS, and NOPS assurance schemes
- Maintain high standards of operational governance and compliance across all activities
About you
Essential Skills
- Experience of building relationships with and supporting sales teams
- Proven experience identifying and implementing process efficiencies across departments
- Strong leadership capability with experience managing and developing teams
- Strong communication skills across all levels of a business
- Strong organisational and project management abilities
- Understanding of stock management, budgeting, and commercial control
- Ability to work cross-functionally across multiple business areas
Desirable Skills
- Experience with Ibcos Gold or similar agricultural machinery systems
- Familiarity with manufacturer dealer standards (e.g. AGCO, Yamaha)
- Experience managing CRM systems and/or D365 integrations
- Experience supporting or developing online or e-commerce sales channels
Don’t meet every single requirement? At Realise, we are dedicated to helping our clients build diverse, inclusive and authentic workplaces, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement, we would encourage you to apply anyway! You might be just the candidate we’re looking for!
Head of Operations in Glasgow employer: Realise HR
At Carr’s Billington Agriculture, we pride ourselves on being a leading employer in the agricultural sector, offering a dynamic work environment that fosters innovation and operational excellence. Our commitment to employee development is evident through comprehensive training programmes and a culture that encourages collaboration and continuous improvement. Located at the heart of the UK farming community, we provide our team with unique opportunities to make a meaningful impact while enjoying competitive salaries and benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the agricultural sector and let them know you're on the hunt for a Head of Operations role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Carr’s Billington Agriculture thoroughly. Understand their operations, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in leading their Machinery Division.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed teams and improved processes in previous roles. This is crucial for a hands-on position like the Head of Operations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head of Operations in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of Operations role. Highlight your leadership capabilities and any relevant experience in operational management to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the agricultural industry and how your background makes you the perfect fit for driving performance in our Machinery Division.
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Quantify your achievements where possible, like improvements in sales performance or operational efficiencies, to demonstrate your impact.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Realise HR
✨Know Your Systems
Familiarise yourself with Ibcos Gold and any other relevant systems mentioned in the job description. Being able to discuss your experience with these systems will show that you’re ready to hit the ground running.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight specific instances where you’ve developed team members or improved performance, as this role requires strong leadership capabilities.
✨Understand the Business
Research Carr’s Billington Agriculture and its Machinery Division. Be prepared to discuss how you can drive sales performance and operational excellence, aligning with their strategic business objectives.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s current challenges and future goals. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
