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- Tasks: Lead the design and implementation of scalable ServiceNow solutions across enterprise environments.
- Company: Join a forward-thinking company that values innovation and collaboration.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Why this job: Shape the future of ServiceNow with your expertise and make a real impact.
- Qualifications: 8+ years of ServiceNow experience and strong leadership skills required.
- Other info: Dynamic role with opportunities to mentor and lead diverse teams.
The predicted salary is between 36000 - 60000 £ per year.
Experienced ServiceNow Lead Architect required to own the end-to-end architectural design, implementation, and governance of the ServiceNow platform. This role will lead solution design across multiple ServiceNow modules, ensure best practices and platform scalability, and guide teams through complex implementations, including domain separation and CMDB/CSDM alignment. The ideal candidate brings deep technical expertise, strong leadership skills, and hands-on experience with both locally hosted and cloud-based ServiceNow environments.
Key Responsibilities
- Serve as the Lead Architect for ServiceNow platform design, strategy, and roadmap
- Design and implement scalable, secure ServiceNow solutions across enterprise environments
- Lead architecture and solution design for ServiceNow modules including: IT Service Management (ITSM), IT Operations Management (ITOM), Common Service Data Model (CSDM)
- Define and enforce ServiceNow best practices, architectural standards, and governance models
- Design and implement Domain Separation for large, multi-tenant or multi-business unit environments
- Own CMDB architecture and ensure alignment with CSDM standards
- Lead and review ServiceNow implementations, upgrades, and integrations
- Provide architectural leadership and mentorship to developers, administrators, and implementation teams
- Collaborate with business stakeholders to translate requirements into technical solutions
- Ensure platform performance, security, availability, and maintainability
- Support both locally hosted (on-premise) and cloud-based ServiceNow deployments
- Act as the escalation point for complex technical and design challenges
Required Qualifications
- 8+ years of ServiceNow experience
- Strong hands-on experience with: ITSM, ITOM, CSDM and CMDB design
- Proven experience designing and implementing Domain Separation
- Demonstrated success leading large-scale ServiceNow implementations
- Experience with both on-premise (locally hosted) and cloud-based ServiceNow environments
- Deep understanding of ServiceNow platform architecture, data model, and integration patterns
- Strong leadership, communication, and stakeholder management skills
ServiceNow Architect employer: Real Time Recruitment
Contact Detail:
Real Time Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Architect
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community. Attend meetups, webinars, or even local tech events. You never know who might have a lead on that perfect role!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past ServiceNow projects. Highlight your experience with ITSM, ITOM, and CSDM. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your architectural knowledge. Be ready to discuss your approach to domain separation and CMDB alignment. We want to see how you tackle complex challenges!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace ServiceNow Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your hands-on experience with ITSM, ITOM, and CSDM to show us you’re the right fit for the ServiceNow Architect role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about ServiceNow and how your leadership skills can benefit our team. Share specific examples of past projects where you’ve led complex implementations or enforced best practices.
Showcase Your Technical Expertise: In your application, don’t shy away from detailing your technical expertise with both on-premise and cloud-based ServiceNow environments. We want to see how you’ve tackled challenges like domain separation and CMDB alignment in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture!
How to prepare for a job interview at Real Time Recruitment
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the specifics of the ServiceNow platform, especially ITSM, ITOM, and CSDM. Brush up on your knowledge of domain separation and CMDB design, as these are crucial for the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, particularly in guiding teams through complex implementations. Be ready to discuss how you've mentored others and led architectural decisions in past projects.
✨Understand the Business Side
Familiarise yourself with how ServiceNow solutions align with business needs. Be prepared to discuss how you’ve collaborated with stakeholders to translate their requirements into effective technical solutions.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you’ve faced in previous roles and how you overcame them. This will show your potential employer that you can handle complex technical and design issues effectively.