Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support a university's ServiceNow platform with maintenance and performance monitoring.
- Company: Join Real Staffing, a leading recruitment agency in the tech sector.
- Benefits: Enjoy a competitive rate of £750 per day and hybrid working options.
- Why this job: Be part of a dynamic team improving a vital platform for education.
- Qualifications: 7+ years of experience in ServiceNow consultancy required.
- Other info: This role is outside IR35 and offers a 12-month contract.
The predicted salary is between 54000 - 90000 £ per year.
I have a requirement to support a university in London on the maintenance of their ServiceNow platform. This role would be for an experience consultant to provide support services for ServiceNow.
Role: ServiceNow Consultant
Rate: £750 per day
Length: 12 months
IR35: Outside
Location: Hybrid (South Coast of England)
Start date: 01.07.2025
We are looking for an experience consultant with 7+ years to support them on a number of maintenace activities as per below;
– Platform Performance Monitoring
– ServiceNow Subscription Management
– Monthly Patch Scheduling and Deployment (Dev, Test, Prod)
– SLA Based Break/Fix Support
– Commonly Requested Services (User Admin, Reporting/dashboards, No Code)
– Program Governance
– Data Maintenance
– Full, twice-a-year upgrade management
– Platform HealthScan Review & Remediation / codeworks
– Production Deployment Support
– Platform Optimization -(continual process and platform improvement)
– Ask the Architect
– Enhancement (Design & Development)
Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement.
To find out more about Real, please visit
Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
#J-18808-Ljbffr
ServiceNow Consultant employer: Real Staffing
Contact Detail:
Real Staffing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Consultant
✨Tip Number 1
Make sure to highlight your extensive experience with ServiceNow in your conversations. Since the role requires 7+ years of experience, be prepared to discuss specific projects where you've successfully managed platform performance and upgrades.
✨Tip Number 2
Network with professionals in the ServiceNow community. Attend relevant meetups or webinars to connect with others who may have insights about the university's needs or the hiring process.
✨Tip Number 3
Familiarise yourself with the latest trends and updates in ServiceNow. Being knowledgeable about recent features and best practices will demonstrate your commitment to continual improvement and optimisation.
✨Tip Number 4
Prepare to discuss your approach to SLA-based support and how you handle break/fix scenarios. Having concrete examples ready will show that you can effectively manage the responsibilities outlined in the job description.
We think you need these skills to ace ServiceNow Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow and relevant maintenance activities. Focus on your 7+ years of consultancy experience, showcasing specific projects that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that directly addresses the requirements listed in the job description. Emphasise your expertise in platform performance monitoring, SLA-based support, and any relevant governance experience.
Highlight Relevant Skills: In your application, clearly outline your skills related to ServiceNow, such as patch scheduling, user administration, and platform optimisation. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a consultant role.
How to prepare for a job interview at Real Staffing
✨Showcase Your Experience
With over 7 years of experience required, be prepared to discuss specific projects you've worked on. Highlight your role in platform performance monitoring and any successful upgrades you've managed.
✨Understand the ServiceNow Ecosystem
Familiarise yourself with the latest features and updates in ServiceNow. Being knowledgeable about subscription management and patch scheduling will demonstrate your commitment to staying current in the field.
✨Prepare for Technical Questions
Expect questions related to SLA-based support and common user requests. Be ready to explain how you would handle break/fix scenarios and provide examples of your problem-solving skills.
✨Discuss Continuous Improvement
The role involves platform optimisation and continual process improvement. Prepare to share your ideas on how to enhance the ServiceNow platform and improve user experience based on past experiences.
