Sales Specialist in Houghton-Le-Spring

We have an amazing opportunity for a professional Sales Specialist to proactively sell the Group's products to new and existing customers across the UK.

Location: St Ives, Cambridgeshire

Hours: Monday 08:30-16:30 and Tuesday to Friday 08:30-17:00

Key Responsibilities and Deliverables:

• Foster and develop strong working relationships with key accounts for mutual benefit.
• Actively seek orders and implement effective cross‐selling and upselling techniques to enhance relationships with both existing and new clients.
• Participate in site visits to strengthen connections and create opportunities for increased sales.
• Deliver engaging sales pitches and demonstrations, whether over the phone or in person, to showcase our offerings effectively.
• Collaborate with the Sales team to consistently achieve and exceed monthly sales targets.
• Provide valuable support to other departments during periods of sickness, holidays, or busy times, ensuring team cohesion and continuity.
• Commit to continuous learning by enhancing product knowledge through internal and external training sessions.
• Adhere to company procedures when taking orders and maintain accurate, up‐to‐date records of client interactions and sales‐related activities.
• Engage in cold calling to reach out to potential clients and expand our customer base.
• Actively generate a robust pipeline of phone leads from various sources to drive sales opportunities.
• Make proactive outbound sales calls to prospective clients, effectively communicating the value of our products and services.

Other Responsibilities:

• To act in an honest and ethical manner at all times.
• To communicate clearly and professionally with colleagues.
• To comply with company and H&S guidelines with particular reference to lifting heavy goods and cleanliness in the workplace.
• To undertake any other reasonable but related task to aid the efficient running of the company.
• To keep all matters relating to the company confidential and not disclose or copy information inappropriately.
• To adhere to Staff Handbook guidelines and procedures.

The primary focus of this role is to foster collaboration with colleagues to successfully meet sales targets. Developing strong follow‐up skills will greatly enhance lead conversion, while the capacity to work effectively under pressure and manage multiple tasks will contribute to overall success. By striving to meet or exceed minimum standards for sales quotas, quotes, and calls, we can achieve exceptional results together.

Person Specification:

• Education and Qualifications:

• Maths and English to a minimum of GCSE/T Levels or equivalent standard with C/4 grades or above.
• The ability to speak one or more languages in addition to English is highly desirable.
• L3 Sales apprenticeship or equivalent.

• Excellent verbal communication and interpersonal skills.
• Computer literate, confidence in use of MS Office, internet and email.
• Experience with CRM software and phone systems.
• Experience of the following: Meeting sales targets and exceeding sales targets, Prospecting/cold calling.

• Have self-confidence.
• Be able to quickly learn about products in order to confidently sell.
• Be able to present self and the Company to an extremely high professional standard.
• Be able to develop and maintain excellent client relationships with people at all levels.
• Previous experience in a similar role.
• Previous experience in a similar industry.

• Excellent attitude and approach towards delivering customer service.
• Self‐motivated and keen to learn.
• Able to work on own initiative as well as part of a team.
• Able to pay attention to detail and self‐check.
• Able to work under pressure in a busy sales office.
• Confident in dealing with customers at all levels of authority and in different environments (phone, email and face to face).
• Full clean driving licence and own transport is an advantage due to the location of the offices.