At a Glance
- Tasks: Support HR and reception while gaining valuable experience in customer service.
- Company: Join a dynamic team in St Ives, Cambridgeshire.
- Benefits: Extensive training opportunities and a pathway to a Level 2 HR apprenticeship.
- Why this job: Kickstart your career in HR with hands-on experience and professional growth.
- Qualifications: Ideal for recent school or college leavers eager to learn.
- Other info: Flexible working hours and a supportive environment for personal development.
The predicted salary is between 800 - 1000 Β£ per month.
We have a fantastic opportunity for a Customer Service & HR Apprentice based in St Ives PE28 Cambridgeshire. This amazing opportunity will provide support to HR, Reception and the Company. You will have access to a huge amount of training to enhance your entry to a HR apprenticeship including L2 Employment Law, Level 3 Intro to HR and beyond over the years. This position would suit a recent school or college leaver looking for an opportunity to get into HR.
Location: St Ives PE28, Cambridgeshire
Hours: Monday-Friday 08:30-17:00 (one day tbc until 16:30) β 37 hour week
Salary: Β£7.55ph (Moving to Β£8ph in April)
Major Challenges:
- The major challenge of this role will be to ensure time is set aside and used to complete weekly amount of hours required for the apprenticeship.
- To provide a variety of supporting tasks to reception, the company and HR.
- To learn as much company knowledge as possible to be able to speak to customers and attend occasional events/roadshows.
- To build relationships with agencies that we use and co-ordinate several meetings at once using a mix of methods including paper diary and outlook.
- To want to progress to a HR apprenticeship including L2 Employment Law, Level 3 Intro to HR.
Key Responsibilities and Deliverables:
- Assist Reception with sample packs (check in weekly if they need assistance with these or any sample making).
- Post β Sample letters β assisting reception when required.
- Restock Tape sample Mini rolls cupboard β please check samples are kept tidy and stock is rotated (shelf life). Please check all mini rolls have core labels inside when supplied by the warehouse (fortnightly).
- Assist with incoming calls for reception (be extra alert on Wednesdays and Fridays) taking the name, checking for the.
Customer Service & HR Apprentice employer: Real Recruitment
Contact Detail:
Real Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Service & HR Apprentice
β¨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in HR or customer service. They might have insider info on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by practising common questions. Think about your experiences and how they relate to the role. We recommend doing mock interviews with a friend to boost your confidence!
β¨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let them know why you're excited about the apprenticeship. Your passion can set you apart from other candidates.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs super easy and ensures your application gets seen by the right people. Plus, we love seeing fresh talent eager to learn and grow in HR!
We think you need these skills to ace Customer Service & HR Apprentice
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Customer Service & HR Apprentice role. Highlight any relevant experience or skills that match what we're looking for, like communication skills or teamwork.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you want to join us at StudySmarter. Keep it friendly and professional!
Show Off Your Skills: Donβt forget to mention any specific skills that relate to customer service or HR. If you've done any coursework or projects in these areas, let us know! We love seeing what you can bring to the table.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Itβs super easy, and you'll get all the info you need about the role and our company!
How to prepare for a job interview at Real Recruitment
β¨Know Your Stuff
Before the interview, make sure you understand the basics of HR and customer service. Brush up on key terms like 'employment law' and 'customer relationship management'. This will show that you're genuinely interested in the role and ready to learn.
β¨Show Your Enthusiasm
Employers love candidates who are excited about the opportunity. Be sure to express your eagerness to start your HR apprenticeship and how you plan to make the most of the training offered. A positive attitude can go a long way!
β¨Prepare for Common Questions
Think about questions you might be asked, such as your understanding of the role or how you handle challenges. Practise your answers, focusing on your ability to juggle multiple tasks and build relationships, which are key for this position.
β¨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the training opportunities or how success is measured in the role. This shows that you're not just interested in the job, but also in growing with the company.