Service Technician-Escalators

Service Technician-Escalators

Addlestone Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Maintain and repair escalators, ensuring they run smoothly and safely.
  • Company: Join Schindler, a leader in urban mobility, enhancing lives since 1874.
  • Benefits: Enjoy a flexible 4 on, 4 off shift pattern and comprehensive training.
  • Why this job: Make a real impact on community accessibility while working in a supportive team.
  • Qualifications: NVQ level 3 in Escalator maintenance and experience in servicing preferred.
  • Other info: Be part of an on-call rota for out-of-hours maintenance.

The predicted salary is between 30000 - 42000 £ per year.

We Elevate... Quality of urban life. Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you will discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

We are currently recruiting for a Service Technician - Escalators to join our Team based in London working on Day Shifts on a 4 on, 4 off basis between 07.00 and 19.00. The successful candidate will carry out planned preventative maintenance regimes as determined by the contract terms on portfolio escalator equipment. Completion of Schindler safety inspections and closure of any open non-conformity to current legislation or standards. Improvement of equipment condition to improve the time between technical call-backs and reduce escalator equipment downtime. Works will also include minor repair work and the lifecycle replacement of components. Adherence to all company safety and conduct procedures. Provide coverage by an 'on call' rota for out of hours calls, maintenance, and repairs.

Duties & Responsibilities:

  • Carry out routine servicing of escalator equipment, including minor repair work and the routine replacement of components in accordance with approved company procedures (PPE, PDA, 2+ etc).
  • Rectify and reduce faults on escalator equipment in cases of breakdown and confirm correct functioning.
  • Checks to include speed, motor start/stop, noise temperature, and power supply using approved company issued tooling and protective equipment.
  • Carry out routine inspection and adjustment of escalator installations in accordance with approved procedures. Reinstate escalator and complete service documentation.
  • Conduct fault finding and diagnostic procedures using a range of techniques, technical manuals, and appropriate test equipment, restoring equipment to service.

All employees are required to work in accordance with established Company Occupational Health, Safety and Environmental policies, procedures, and Schindler Core Values to ensure compliance with current UK legal requirements and Schindler Group Safety requirements. Employees are required to attend all relevant Training Sessions. Employees are required to carry out all works in accordance with the Company’s Quality Corporate Policy. Employees will be required to contribute to the Company’s Safety Objectives by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to its Safety Management System.

Candidate Requirements:

  • Proven experience in Escalator Servicing/Maintenance/Repairs preferred.
  • Qualified to NVQ level 3 minimum in Escalator maintenance.
  • Passionate about the customer and works consistently to provide a high level of service to both internal and external customers.
  • Works well as part of a team, supporting colleagues and assisting willingly when required.
  • Proactive and able to identify and prioritise workload.
  • Ability to forward plan the departmental requirements and to work to deadlines.
  • Good problem-solving skills.
  • Strong communication skills at different levels (client/Service Leader/Inspectors).
  • Full UK driving License (walking routes may not need this qualification).

Service Technician-Escalators employer: Real Property Maintenance

At Schindler, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values innovation and teamwork in the heart of Addlestone. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for career advancement, ensuring that our Service Technicians not only excel in their roles but also contribute to enhancing urban life. With a focus on safety, ethical standards, and a supportive environment, joining our team means becoming part of a legacy that has been shaping the future since 1874.
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Contact Detail:

Real Property Maintenance Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Technician-Escalators

✨Tip Number 1

Familiarise yourself with the latest escalator technologies and maintenance practices. This will not only help you during interviews but also show your genuine interest in the role and the industry.

✨Tip Number 2

Network with current or former employees of Schindler or similar companies. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your interview.

✨Tip Number 3

Prepare to discuss specific examples from your past experience that demonstrate your problem-solving skills and ability to work as part of a team. This is crucial for a Service Technician role where collaboration and quick thinking are key.

✨Tip Number 4

Be ready to showcase your commitment to safety and quality standards. Understanding and being able to articulate how you prioritise these aspects in your work will resonate well with the hiring team.

We think you need these skills to ace Service Technician-Escalators

Escalator Servicing
Preventative Maintenance
Fault Finding and Diagnostics
Technical Manual Proficiency
Component Replacement
Safety Inspection Procedures
Problem-Solving Skills
Team Collaboration
Customer Service Orientation
Time Management
Communication Skills
Health and Safety Compliance
Proactive Work Ethic
Driving License

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Service Technician - Escalators position. Tailor your application to highlight relevant experience in escalator servicing, maintenance, and repairs.

Highlight Relevant Qualifications: Make sure to emphasise your qualifications, especially if you have an NVQ level 3 in escalator maintenance. Include any certifications or training that align with the job requirements.

Showcase Customer Service Skills: Since the role requires a passion for customer service, provide examples in your application that demonstrate your commitment to delivering high-quality service to both internal and external customers.

Proofread Your Application: Before submitting your application, carefully proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at Real Property Maintenance

✨Showcase Your Technical Skills

Make sure to highlight your experience with escalator servicing and maintenance. Be prepared to discuss specific examples of past work, including any challenges you faced and how you overcame them.

✨Demonstrate Customer Focus

Since the role requires a high level of service to both internal and external customers, share instances where you went above and beyond for a customer. This will show your passion for customer satisfaction.

✨Emphasise Teamwork

Discuss your ability to work well in a team. Provide examples of how you've supported colleagues in the past, as this role requires collaboration and assistance among team members.

✨Prepare for Problem-Solving Questions

Expect questions that assess your problem-solving skills. Think of scenarios where you had to diagnose issues with escalators or other equipment, and be ready to explain your thought process and the outcome.

Service Technician-Escalators
Real Property Maintenance
R
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