At a Glance
- Tasks: Lead a team of Customer Service Advisors and manage daily performance.
- Company: Join one of the UK's leading utilities companies with a strong reputation.
- Benefits: Enjoy a competitive salary of £36,500 and job security from day one.
- Other info: Work in a prestigious contact centre just a short walk from Birmingham International.
- Why this job: Make a real difference in customer service while developing your leadership skills.
- Qualifications: Must have at least 5 years of team leader experience in a contact centre.
The predicted salary is between 36500 - 36500 £ per year.
Real Personnel are recruiting for an experienced Customer Service Team Leader to work for one of the UKs leading utilities companies.
The role is a permanent role from day1 with the employer.
The salary is £36,500 per annum.
You will be responsible for the daily performance and management of approx 10 CSAs.
The role requires you to be on site for all shifts.
You will be working at in a prestigious contact centre based in the Solihull area of Birmingham.
You are situated 10 minute walk from Birmingham International so transport is an option.
YOU MUST HAVE ATLEAST 5 YEARS OF TEAM LEADER EXPERIENCE WITHIN A CONTACT CENTRE ENVIROMENT ...
Customer Service Team Leader employer: Real Personnel LTD
As a leading utilities company, we pride ourselves on fostering a dynamic and supportive work environment where our employees can thrive. Located in the vibrant Solihull area, our prestigious contact centre offers excellent transport links and a collaborative culture that encourages professional growth and development. With competitive salaries and a commitment to employee well-being, we are dedicated to providing meaningful and rewarding career opportunities for our team members.
