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- Tasks: Lead and manage a compassionate team to deliver top-notch support services.
- Company: Real Life Options, a dynamic charity focused on person-centred care.
- Benefits: Competitive salary, career growth, and the chance to make a real difference.
- Other info: Flexible working environment with opportunities for professional development.
- Why this job: Join a forward-thinking team and positively impact lives in your community.
- Qualifications: Experience in health or care settings with strong leadership skills.
The predicted salary is between 40000 - 40000 £ per year.
Real Life Options is a registered charity, delivering creative, dynamic and person-centred services providing a range of individualised support to people living in shared supported living properties and individual tenancies within Scotland.
An exciting opportunity has arisen for an experienced Service Manager within our Dunfermline services.
This is a permanent, full-time position and an excellent opportunity for an experienced career-driven individual to join our forward-thinking management team, to lead, develop, manage and be accountable for your team and services.
We are looking for a competent and compassionate Service Manager with experience in positive behavioural support and trauma-informed care to support the hospital discharge of our service users into a community setting.
As part of your role, you will provide positive leadership, direction and management of the support services, ensuring the delivery of robust business and financial performance through the effective and efficient use of all available resources.
Be prepared to work flexibly, and with continued growth establish the Service Team, working collaboratively with them in planning, scheduling, and implementing individual care and support, ensuring the highest standard of care is delivered by a skilled, motivated and client-focused team.
Meeting and where possible, ensuring quality assurance and compliance across all services, always exceeding external regulatory and contractual requirements.
Knowledge / Experience:
You will have depth knowledge and experience in a health or care setting and supporting service users of various needs moderate to complex in both supported living and multi-occupancy living. You will have strong leadership skills.
Service Manager employer: Real Life Options
Contact Detail:
Real Life Options Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, mission, and the specific challenges they face in delivering person-centred services. This will help you tailor your responses and show that you’re genuinely interested in making a difference.
✨Tip Number 3
Practice your leadership stories! Think of examples from your past where you've led a team through challenges or implemented positive changes. These anecdotes will showcase your experience and fit for the role, making you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and passionate about joining our team.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Manager role. Highlight your leadership experience and any relevant work in health or care settings, as this will show us you’re the right fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about supporting individuals in a community setting and how your background aligns with our mission at Real Life Options.
Showcase Your Values: We’re all about person-centred services, so make sure to demonstrate your commitment to compassionate care in your application. Share examples of how you’ve positively impacted service users in previous roles.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Real Life Options
✨Know Your Stuff
Make sure you understand the ins and outs of the role of a Service Manager. Familiarise yourself with positive behavioural support and trauma-informed care, as these are key aspects of the job. Research Real Life Options and their approach to individualised support so you can speak confidently about how your experience aligns with their mission.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership style and how you've successfully managed teams in the past. Think about times when you’ve motivated your team or improved service delivery. Be ready to discuss how you would lead and develop your team at Real Life Options to ensure high standards of care.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, especially around hospital discharges and community integration. Practice articulating your thought process and decision-making skills in these scenarios, as it will demonstrate your ability to think on your feet and provide effective solutions.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. This could be about the future direction of the services, how they measure success, or what challenges they currently face. Asking questions shows your genuine interest in the role and helps you assess if the company is the right fit for you.