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- Tasks: Lead and manage support services for individuals with learning disabilities in Redcar.
- Company: Join Real Life Options, a charity dedicated to empowering people with learning disabilities and autism.
- Benefits: Enjoy 28 days paid holiday, accredited training, and a health cash plan.
- Why this job: Make a real impact by helping others achieve their goals in a supportive environment.
- Qualifications: Level 3 in health and social care preferred; experience with learning disabilities is a plus.
- Other info: Flexible working hours required, including evenings and weekends.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for a Service Lead to join our team at our supported living service in the City of Redcar. Reporting to the Deputy Manager, the purpose of a Service Lead is to lead a cluster of support services that provide an agreed level of support to the people we support, helping them achieve their individual goals and lead full, productive lives as valued members of their community.
The Service Lead will be responsible for managing two supported living services and a small outreach service in the absence of the Manager within Redcar. Responsibilities include:
- Completing rotas
- Staff supervision
- Attending reviews with People we Support
- Updating support plans and risk assessments
- Conducting medication and finance audits
- Ensuring safeguarding protocols are followed with support from the Manager
We seek someone with creative experience who can act as a role model for staff and take responsibility for the daily operations of the service. You will lead team meetings, support service user reviews, ensure medication procedures and activity timetables are maintained, and support on shift as needed. Flexibility in working hours, including evenings and weekends, is required.
You will play a key role in assessing service users and developing Person Centred Plans, facilitating staff participation in their implementation.
Requirements include:
- Flexibility to work various shifts, including sleepovers (80% of hours on shift, 20% administrative work, with potential for 100% on shift)
- Level 3 in health and social care (driver’s license desirable)
- Experience leading a staff team is advantageous
Essential experience:
- Proven track record working with people with learning disabilities in an enabling environment
- Strong understanding of Person Centred Care principles
- Knowledge of the needs of relevant service user groups (e.g., Learning Disabilities, Mental Health, Autism)
Our goal is to support service users in achieving their individual goals and living fulfilling lives, aligned with Real Life Options' values. Real Life Options is a registered charity committed to supporting independence and creating opportunities for people with learning disabilities and autism.
Benefits include:
- Minimum 28 days paid holiday (pro-rata for part-time)
- Accredited training
- Employer pension scheme
- Health Cash Plan, Life Cover, Employee Assistance Programme
- Discounted goods and services, Cycle to Work Scheme, financial wellbeing schemes, referral bonuses, recognition initiatives
We value honesty, good communication, strong values, flexibility, passion, self-motivation, reliability, caring, and inclusiveness. Please consider circling 6 or more of these skills if applicable. Initial contact will typically be via email; please check all folders regularly. We are an equal opportunities employer and committed to reasonable adjustments for applicants with disabilities or other individual needs.
Service Lead employer: Real Life Options
Contact Detail:
Real Life Options Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Lead
✨Tip Number 1
Familiarise yourself with the principles of Person Centred Care. Understanding how to tailor support to individual needs will not only help you in interviews but also demonstrate your commitment to the values we uphold at StudySmarter.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or led projects in the past. This will highlight your ability to take charge and inspire others, which is crucial for the Service Lead role.
✨Tip Number 3
Research our organisation, Real Life Options, and understand our mission and values. Being able to articulate how your personal values align with ours can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with service users who have learning disabilities or mental health needs. Having specific examples ready will show your expertise and readiness to support our community effectively.
We think you need these skills to ace Service Lead
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Lead. Familiarise yourself with the key tasks such as managing supported living services, completing rotas, and conducting audits. This will help you tailor your application to highlight relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience working with people with learning disabilities or in similar roles. Mention any leadership experience and your understanding of Person Centred Care principles, as these are crucial for the position.
Showcase Your Skills: The job description mentions several key skills such as flexibility, good communication, and self-motivation. Make sure to provide specific examples of how you embody these qualities in your previous roles, as this will strengthen your application.
Craft a Compelling Cover Letter: Write a tailored cover letter that connects your experience and skills to the values and goals of Real Life Options. Be sure to express your passion for supporting individuals with learning disabilities and your commitment to fostering independence.
How to prepare for a job interview at Real Life Options
✨Showcase Your Leadership Skills
As a Service Lead, you'll be responsible for managing a team. Be prepared to discuss your previous leadership experiences, how you've motivated staff, and any challenges you've overcome in a supervisory role.
✨Demonstrate Understanding of Person Centred Care
Make sure you can articulate what Person Centred Care means to you. Share examples of how you've implemented these principles in your past roles, especially when working with individuals with learning disabilities or mental health needs.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to manage crises or conflicts within a team or with service users, and be ready to explain your thought process.
✨Highlight Your Flexibility and Commitment
Given the nature of the role, flexibility is key. Be honest about your availability and willingness to work various shifts, including evenings and weekends. This shows your commitment to supporting the service users effectively.