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- Tasks: Lead and manage support services for individuals with learning disabilities and autism.
- Company: Join Real Life Options, a charity dedicated to empowering individuals in their communities.
- Benefits: Enjoy flexible hours, competitive pay, and a range of employee benefits.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Level 3 in health and social care required; experience with learning disabilities preferred.
- Other info: Flexible working hours and opportunities for personal growth in a supportive environment.
The predicted salary is between 22000 - 30000 £ per year.
We have an exciting opportunity for a Service Lead to join our team at our supported living service in Brotton. Reporting to the Deputy Manager, the purpose of a Service Lead is to lead a cluster of support services that provide an agreed level of support to the people we support, in order to achieve their individual goals and to lead a full and productive life as a valued member of their community.
As a Service Lead you will be responsible for the management of two supported living services and a small outreach service in the Manager's absence within Brotton. Your responsibilities include:
- Creating rotas, carrying out staff supervision, attending reviews with people we support, and updating support plans.
- Performing risk assessments, medication audits, finance audits and ensuring all PWS are safeguarded with support from the Manager.
- Supporting on shift where needed to meet the needs of the people we support.
- Acting as a role model for staff teams, attending, participating and leading within team meetings and service user reviews.
- Ensuring medication procedures are in place, activity timetables are upheld, and service users are supported appropriately.
- Participating in the assessment of service users and the development of Person‑Centred Plans.
- Facilitating the participation of all support workers in the implementation of agreed plans.
Working hours are flexible to accommodate the needs of service users. They may include evenings, weekends and sleepovers. You will typically work 80% of hours on shift and 20% off shift completing admin work, but may need to work 100% on shift at times.
Qualifications & Experience
- Level 3 in health and social care is a requirement.
- Driver licence desirable.
- Experience in leading a staff team is an advantage.
- Demonstrable track record of working with people with learning disabilities in an enabling environment.
- Good understanding and commitment to the principles of Person‑Centred Care.
- Understanding of the needs of people of the relevant service use group (e.g. Learning Disabilities, Mental Health, Complex Care, Autism).
Values & Behaviours
- Respect
- Honesty
- Responsibility
- Excellence
Desired Skills
- Honest
- Good Communicator
- Strong Values
- Flexible
- Passionate
- Self‑Motivated
- Reliable
- Caring
- Inclusive
Benefits & Rewards
- Real Life Options' Employee Assistance Programme (including a medical helpline, telephone and face‑to‑face counselling, debt, financial and legal information)
- Reward gateway with access to discounted goods and services
- Cycle to Work Scheme
- Financial wellbeing scheme
- Refer a Friend Incentive Bonus (terms and conditions apply)
- Recognition Initiatives
- Minimum of 28 days paid holiday a year, including bank holidays (pro‑rata for part‑time staff)
- Accredited training giving you the knowledge and skills to deliver a first‑rate job
- Employer contributory pension scheme
- Health Cash Plan (for full/part‑time contracted hours)
- £10,000 Life cover
- Free
Real Life Options are an equal‑opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect. If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best. Options is a registered charity. Come and work for Real Life Options and you'll start your day knowing that you're making a difference by supporting greater independence and creating more opportunities for people with learning disabilities and autism. Real Life Options offers flexible employment opportunities. Benefits and Rewards are part of our commitment to treat our people with the same respect, care and consideration that we show to the people we support.
Service Lead in Harrogate employer: Real Life Options
Contact Detail:
Real Life Options Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Lead in Harrogate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission, especially around supporting individuals with learning disabilities and promoting independence.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your passion for person-centred care and how you can lead a team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to support those with learning disabilities.
We think you need these skills to ace Service Lead in Harrogate
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Service Lead. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Values: We value respect, honesty, and responsibility. In your application, share examples of how you've demonstrated these values in your previous roles. This will help us see if you're a good fit for our team.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us get a quick understanding of your skills and experiences.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Real Life Options
✨Know Your Stuff
Make sure you understand the role of a Service Lead inside out. Familiarise yourself with the responsibilities like creating rotas, conducting risk assessments, and leading team meetings. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in health and social care, especially any leadership roles you've held. Be ready to share specific examples of how you've supported individuals with learning disabilities or similar needs, as this will demonstrate your capability to lead effectively.
✨Emphasise Person-Centred Care
Since the role focuses on Person-Centred Plans, be prepared to talk about your understanding of this approach. Share examples of how you've implemented person-centred care in past roles, highlighting your commitment to respecting individual needs and preferences.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, support structures, or the challenges faced by the service. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.