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- Tasks: Lead the MyVoice programme, gather insights, and turn feedback into impactful actions.
- Company: Real Life Options Group, a national social care provider committed to meaningful engagement.
- Benefits: 33+ days holiday, pension scheme, accredited training, and health cash plan.
- Why this job: Make a real difference by ensuring people's voices shape care services.
- Qualifications: Experience in programme management, data analysis, and strong communication skills.
- Other info: Join a values-driven team dedicated to improving lives and promoting equality.
The predicted salary is between 28000 - 36000 ÂŁ per year.
Make a real difference in how people are heard. Real Life Options is looking for someone who cares deeply about people’s voices being taken seriously. MyVoice is our group-wide programme that gathers insight from the people we support and from our employees, and turns it into real action. This isn’t a token “feedback role.” It’s a programme that shapes decisions, influences quality, and strengthens our reputation as a provider people trust. If you’re driven by meaningful engagement, confident with data, and experienced in leading programmes that create visible impact, this could be a brilliant fit.
About Real Life Options Group
Real Life Options Group is a national social care provider supporting autistic people, people with learning disabilities, and individuals who need assistance to live independently. We pride ourselves on person-centred support that helps people live meaningful, fulfilling lives. We’re growing, evolving, and raising standards across the sector. What sets us apart is our commitment to listening hard: to the people we support, to their families, and to our employees. MyVoice is central to that commitment.
Our Purpose
We exist to support individuals in having greater control over their lives, promoting equality and respect in their homes and communities. Everything we do is shaped by the belief that people should be heard, valued, and supported to live the life they choose.
Our Values
- Respect – We listen, value people’s experiences, and treat everyone with dignity.
- Honesty – We communicate openly and take a transparent approach to decisions and feedback.
- Responsibility – We act on what we hear and take ownership of driving positive change.
- Excellence – We work to improve continuously, delivering the highest quality of support.
What you’ll be responsible for
- Lead the programme
- Plan and deliver the annual MyVoice Conference
- Chair the MyVoice Working Group
- Support the existing committee so they can contribute effectively
- Gather meaningful insight
- Oversee surveys for people supported and employees
- Improve response rates
- Analyse data and identify themes and trends
- Produce the quarterly MyVoice Impact Report
- Turn insight into action
- Lead the “You Talked, We Listened – We Acted” cycle
- Work with operational leads to embed actions across services
- Track and evidence the impact of the programme
- Build visibility and influence
- Work with Marketing & Communications to share outcomes
- Keep the MyVoice narrative aligned to our mission and values
- Build relationships across all divisions
- Shape the future direction of MyVoice
About you
You’re someone who enjoys bringing people together and turning conversations into practical next steps. You’re organised, thoughtful, and motivated by seeing real change. You want your work to matter, and you want the impact to be visible. You’ll need to travel across England and Scotland, and occasionally work outside normal office hours to support key events. This role needs someone who brings both heart and structure, someone who is passionate about meaningful engagement but also capable of delivering a programme with discipline and clarity.
You’ll need:
- Experience in programme or project management
- Background in social care, community engagement, or similar people-focused work
- Experience delivering events or organisation-wide initiatives
- Strong data analysis and reporting skills
- Excellent written and verbal communication
- Comfort engaging with people supported, frontline teams and senior leaders
- Confidence chairing meetings and influencing stakeholders
- Strong organisational skills and the ability to plan ahead
- A person-centred approach and inclusive mindset
Why this role matters
MyVoice is a powerful part of who we are as a social care provider. It shows commissioners, inspectors, and families that we don’t just gather feedback, we act on it. It strengthens trust, improves quality, and helps shape services that truly reflect what people want and need. By leading this programme, you’ll play a key role in improving people’s lives and ensuring their voices influence how care is delivered across the Real Life Options Group.
Why Join Us?
- A minimum of 33‑days paid holiday a year, including bank holidays (pro‑rata for part time staff)
- An employer contributory pension scheme
- Accredited training giving you the knowledge and skills to deliver a first‑rate job – develop professionally through training, mentoring, and a strong support network
- Health Cash Plan (for full/part time contracted hours)
- ÂŁ10,000 Life cover
- A free Employee Assistance Programme (including a medical helpline, telephone and face‑to‑face counselling, debt, financial and legal information)
- A reward gateway with access to discounted goods and services
- Cycle to Work Scheme
- A financial wellbeing scheme
- Be part of something bigger – join a team driven by values, with a mission that matters
Programme Lead in Glasgow employer: Real Life Options
Contact Detail:
Real Life Options Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Lead in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the social care sector, especially those connected to Real Life Options. Attend events, join relevant groups on social media, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for your interviews by researching the MyVoice programme thoroughly. Understand its goals and how it impacts the community. This will not only help you answer questions confidently but also show your genuine interest in making a difference.
✨Tip Number 3
Showcase your data skills! Since the role involves analysing insights and trends, be ready to discuss your experience with data analysis. Bring examples of how you've used data to drive change in previous roles – this will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining a team that values meaningful engagement and making a real impact.
We think you need these skills to ace Programme Lead in Glasgow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for meaningful engagement shine through. We want to see how much you care about making a difference and how that aligns with our mission at Real Life Options.
Be Specific About Your Experience: Don’t just list your previous roles; share specific examples of how you've led programmes or initiatives that created real impact. We love seeing concrete evidence of your skills in action!
Tailor Your Application: Make sure to tailor your application to the MyVoice programme. Highlight your experience with data analysis and community engagement, and explain how these skills will help us turn insight into action.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important details about the role!
How to prepare for a job interview at Real Life Options
✨Know the MyVoice Programme Inside Out
Before your interview, dive deep into the MyVoice programme. Understand its goals, recent initiatives, and how it impacts the people supported. This will show your genuine interest and help you articulate how your experience aligns with their mission.
✨Showcase Your Data Skills
Since the role requires strong data analysis skills, be prepared to discuss specific examples of how you've used data to drive decisions in previous roles. Bring along any relevant reports or insights you've generated to demonstrate your analytical prowess.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations related to programme management and stakeholder engagement. Think of examples from your past where you successfully led a project or resolved conflicts, and be ready to share those stories.
✨Emphasise Your People Skills
This role is all about meaningful engagement, so highlight your experience in building relationships and facilitating discussions. Be ready to talk about how you've brought people together to achieve common goals and how you ensure everyone's voice is heard.