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- Tasks: Lead the MyVoice programme, gather insights, and turn feedback into impactful actions.
- Company: Real Life Options Group, a national social care provider committed to meaningful engagement.
- Benefits: 33 days paid holiday, pension scheme, accredited training, and health cash plan.
- Why this job: Make a real difference in people's lives by ensuring their voices are heard and valued.
- Qualifications: Experience in programme management and strong data analysis skills required.
- Other info: Join a values-driven team with excellent career growth opportunities.
The predicted salary is between 32000 - 44800 £ per year.
Location: West Yorkshire
Job Type: Full-time - Permanent
Salary: £32,000 per annum
About the Role
Make a real difference in how people are heard. Real Life Options is looking for someone who cares deeply about people’s voices being taken seriously. MyVoice is our group-wide programme that gathers insight from the people we support and from our employees, and turns it into real action. This isn’t a token "feedback role." It’s a programme that shapes decisions, influences quality, and strengthens our reputation as a provider people trust. If you’re driven by meaningful engagement, confident with data, and experienced in leading programmes that create visible impact, this could be a brilliant fit.
About Real Life Options Group
Real Life Options Group is a national social care provider supporting autistic people, people with learning disabilities, and individuals who need assistance to live independently. We pride ourselves on person-centred support that helps people live meaningful, fulfilling lives. Together, we operate across Scotland and England, offering a wide range of support services, from supported living and outreach to specialist community-based care. We’re growing, evolving, and raising standards across the sector. What sets us apart is our commitment to listening hard: to the people we support, to their families, and to our employees. MyVoice is central to that commitment.
Our Purpose
We exist to support individuals in having greater control over their lives, promoting equality and respect in their homes and communities. Everything we do is shaped by the belief that people should be heard, valued, and supported to live the life they choose.
Our Values
- Respect: We listen, value people’s experiences, and treat everyone with dignity.
- Honesty: We communicate openly and take a transparent approach to decisions and feedback.
- Responsibility: We act on what we hear and take ownership of driving positive change.
- Excellence: We work to improve continuously, delivering the highest quality of support.
What You’ll Be Responsible For
- Lead the programme
- Plan and deliver the annual MyVoice Conference
- Chair the MyVoice Working Group
- Support the existing committee so they can contribute effectively
- Gather meaningful insight
- Oversee surveys for people supported and employees
- Improve response rates
- Analyse data and identify themes and trends
- Produce the quarterly MyVoice Impact Report
- Turn insight into action
- Lead the "You Talked, We Listened - We Acted" cycle
- Work with operational leads to embed actions across services
- Track and evidence the impact of the programme
- Build visibility and influence
- Work with Marketing & Communications to share outcomes
- Keep the MyVoice narrative aligned to our mission and values
- Build relationships across all divisions
- Shape the future direction of MyVoice.
About You
You’re someone who enjoys bringing people together and turning conversations into practical next steps. You’re organised, thoughtful, and motivated by seeing real change. You want your work to matter, and you want the impact to be visible. You’ll need to travel across England and Scotland, and occasionally work outside normal office hours to support key events. This role needs someone who brings both heart and structure, someone who is passionate about meaningful engagement but also capable of delivering a programme with discipline and clarity.
Qualifications
- Experience in programme or project management
- Background in social care, community engagement, or similar people-focused work
- Experience delivering events or organisation-wide initiatives
- Strong data analysis and reporting skills
- Excellent written and verbal communication
- Comfort engaging with people supported, frontline teams and senior leaders
- Confidence chairing meetings and influencing stakeholders
- Strong organisational skills and the ability to plan ahead
- A person-centred approach and inclusive mindset
Why This Role Matters
MyVoice is a powerful part of who we are as a social care provider. It shows commissioners, inspectors, and families that we don’t just gather feedback, we act on it. It strengthens trust, improves quality, and helps shape services that truly reflect what people want and need. By leading this programme, you’ll play a key role in improving people’s lives and ensuring their voices influence how care is delivered across the Real Life Options Group.
Why Join Us?
- A minimum of 33‑days paid holiday a year, including bank holidays (pro‑rata for part‑time staff)
- An employer contributory pension scheme
- Accredited training giving you the knowledge and skills to deliver a first‑rate job – develop professionally through training, mentoring, and a strong support network
- Health Cash Plan (for full/part‑time contracted hours)
- £10,000 Life cover
- A free Employee Assistance Programme (including a medical helpline, telephone and face‑to‑face counselling, debt, financial and legal information)
- A reward gateway with access to discounted goods and services
- Cycle to Work Scheme
- A financial wellbeing scheme
Don’t miss out – Be Part of Something Bigger – Join a team driven by values, with a mission that matters.
Programme Lead in Ferrybridge employer: Real Life Options
Contact Detail:
Real Life Options Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Lead in Ferrybridge
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and connect with others on LinkedIn. The more people know you, the better your chances of landing that Programme Lead role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand how MyVoice works and think about how you can contribute to making a real impact. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! You’ll need to engage with various stakeholders, so being clear and confident is key. Try mock interviews with friends or use online resources to sharpen your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our mission to support individuals effectively.
We think you need these skills to ace Programme Lead in Ferrybridge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for meaningful engagement shine through. We want to see how much you care about making a difference and how that aligns with our mission at Real Life Options.
Be Specific: Use specific examples from your past experiences to demonstrate your skills in programme management and data analysis. We love seeing how you've turned insights into action before, so don’t hold back!
Tailor Your Application: Make sure to tailor your application to the Programme Lead role. Highlight your experience in social care and community engagement, and show us how you can bring both heart and structure to the MyVoice programme.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at Real Life Options
✨Know the MyVoice Programme Inside Out
Before your interview, make sure you understand the MyVoice programme thoroughly. Familiarise yourself with its goals, how it gathers insights, and the impact it has on the community. This will show your genuine interest in the role and help you articulate how you can contribute.
✨Showcase Your Data Skills
Since the role involves analysing data and identifying trends, be prepared to discuss your experience with data analysis. Bring examples of how you've used data to drive decisions or improve programmes in the past. This will demonstrate your capability to turn insight into action.
✨Emphasise Your People Skills
This position is all about engagement, so highlight your ability to connect with various stakeholders. Share stories that illustrate how you've successfully brought people together and facilitated meaningful conversations. This will resonate well with the values of Real Life Options Group.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have a chance to ask questions. Prepare thoughtful queries about the MyVoice programme's future direction or how success is measured. This shows you're not just interested in the role but also in contributing to the organisation's mission.
