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- Tasks: Lead client relationships and manage multiple projects in medical education.
- Company: Join Real Chemistry, a global health innovation company transforming healthcare through marketing and tech.
- Benefits: Enjoy 25 days holiday, private medical insurance, wellness perks, and a vibrant office culture.
- Why this job: Be part of a dynamic team, inspire others, and make a real impact in healthcare.
- Qualifications: Strong communication skills, project management experience, and a passion for mentoring junior team members.
- Other info: Opportunity to grow within a fast-paced environment and contribute to award-winning projects.
The predicted salary is between 48000 - 72000 £ per year.
Overview
Senior Account Manager – Medical Education
3 weeks ago Be among the first 25 applicants
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Real Chemistry is a global health innovation company that works at the intersection of healthcare, marketing and communications, tech, and the people at the heart of it all. We collaborate with brave health and wellness companies to create and inspire healthier, happier, and longer lives.
Job Summary:
As a Senior Account Manager, you will act as the key day-to-day client contact, managing relationships and taking responsibility for the delivery of several medium to large projects. You will be the client account lead or captain (depending on the size of the account), responsible for managing the execution of parallel ongoing projects and coaching junior team members to ensure projects are delivered effectively alongside the account lead and/or sponsor.
You should have a clear understanding of the programme as a whole across your accounts, increasing involvement in strategic planning and financial management, and developing your leadership style to actively manage up and down based on project needs.
Responsibilities:
- Act as day-to-day client contact: provide regular status updates; anticipate client needs; respond to client queries and share recommendations; manage client expectations on timelines and scope; translate client briefs to the team and implement realistic project plans
- Formulate objectives and strategies for new client work with support from your account lead, ensuring programme strategy is carried through
- Lead large projects with reduced support, being accountable for the whole project from start to finish
- Provide counsel to the client and challenge when required; manage challenging conversations
- Support your account lead in addressing programme and team challenges
- Develop solutions to client challenges and last-minute requests
- Understand the programme as a whole, including client objectives and environment, to lead internal meetings and client calls
- Maintain momentum across the programme and client contact when the account lead is absent
- Identify opportunities for organic growth within existing accounts and confidently sell new ideas with support from your account lead
- Participate in the new business process, assisting in credentials and pitch presentations, coordinating team members and external suppliers
Team management
- Develop your leadership style and instill professional values in your teams
- Inspire, motivate, and empower your team, leading by example
- Provide coaching and mentoring to junior team members and manage their performance
- Support interviewing for new AAs – SAAs
- Line manage at least one accounts team member AAs – SAAs, providing day-to-day support and career guidance
- Develop more complicated budgets for integrated client programmes and track resource use
- Coach others to develop accurate budgets for clients, referencing past projects and quotes
- Support the account lead with financial management, invoicing, forecasting and resourcing; attend month-end finance meetings
- Complete timesheets and expense claims accurately and on time; review timesheets across projects
- Participate in internal initiatives contributing to team culture and development
- Keep abreast of award-winning work and insights from other industries
Required skills and experience:
- Excellent business communication skills, including informal/formal presentation and writing
- Skilled in data communication and able to develop final documents and presentations
- Able to develop solutions to client needs with a strong work ethic and a track record of high-quality deliverables on schedule and on budget
- Experience coaching and mentoring junior team members
- High energy, able to operate in a fast-paced, growing environment
Real Chemistry offers a comprehensive benefits program and perks, including a primary office location near Moorgate, 25 days holiday, private medical and dental insurance, and pension contributions. Other perks include health and wellness reimbursements, happy hours, and free healthy snacks. Learn more about our benefits at: http://www.realchemistry.com/.
Notice: Real Chemistry and its affiliates\’ names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Science, Strategy/Planning, and Business Development
- Industries: Advertising Services, Public Relations and Communications Services, and Pharmaceutical Manufacturing
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Senior Account Manager - Medical Education employer: Real Chemistry
Contact Detail:
Real Chemistry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager - Medical Education
✨Tip Number 1
Network with professionals in the medical education field. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building relationships can give you insights into the company culture and expectations.
✨Tip Number 2
Familiarise yourself with Real Chemistry's recent projects and case studies. Understanding their approach and successes will help you speak confidently about how you can contribute to their goals during interviews.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams and projects in the past. Be prepared to discuss specific challenges you've faced and how you overcame them.
✨Tip Number 4
Stay updated on trends in healthcare marketing and communications. Being knowledgeable about current developments will show your passion for the industry and your ability to bring fresh ideas to the table.
We think you need these skills to ace Senior Account Manager - Medical Education
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Senior Account Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in account management, particularly in medical education or related fields. Use specific examples that demonstrate your ability to manage client relationships and lead projects.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also showcases your passion for healthcare and innovation. Mention how you can contribute to Real Chemistry's mission and values.
Showcase Leadership Skills: In your application, emphasise your leadership experience, especially in coaching and mentoring junior team members. Provide examples of how you've inspired and motivated teams in previous roles.
How to prepare for a job interview at Real Chemistry
✨Understand the Company and Its Values
Before your interview, take some time to research Real Chemistry. Understand their mission, values, and recent projects. This will help you align your answers with what they stand for and show that you're genuinely interested in the company.
✨Prepare for Client Management Scenarios
As a Senior Account Manager, you'll be dealing with clients regularly. Prepare examples of how you've successfully managed client relationships in the past, particularly in challenging situations. This will demonstrate your ability to handle the responsibilities of the role.
✨Showcase Your Leadership Skills
Since the role involves coaching junior team members, be ready to discuss your leadership style. Share specific instances where you've inspired or mentored others, and how you plan to develop your team at Real Chemistry.
✨Demonstrate Financial Acumen
The job requires managing budgets and financial forecasting. Brush up on your financial management skills and be prepared to discuss how you've handled budgets in previous roles. This will show that you can contribute to the financial health of the projects you'll manage.
